HIgh Level Customer Service Support

*ONLY apply via video reply if you have the experience below.
READ everything first.

We are a small woman business, you would be responsible for a lot, this is full time to work EXCLUSIVELY with us only. No other jobs on the side.

Please reply IN A SHORT VIDEO with:

Telling us how proficient you are in the below 9 areas
1. Experienced Customer Service Support
2. HubSpot CRM knowledge
3. PandaDoc knowledge
4. Email management
5. Excellent English speaking and written skills, follow up calls to customers (will provide vpn and phone app)
6. Google Docs/spreadsheets
7. How do you ensure that tasks are completed efficiently and within deadlines when working in a virtual setting?
8. Can you discuss your approach to time management, especially when handling multiple priorities simultaneously?
9. What strategies do you employ to minimize distractions and maintain focus on tasks at hand?

SEND THE VIDEO above with:

-Resume
-An example of how you would reply to this email based on our website, fundraiser blankets:
Hello Fundraiser Blankets dot com, Can you tell me how much 50x60 size blankets cost and how long they take to get to us?

Job Description:
We are looking for a high level CUSTOMER SERVICE SUPPORT for a certified women & disabled-veteran owned brand Fundraiser Blankets.
This should be a resourceful, highly motivated, independent working, creative individual with experience and passion for connecting with current and future customers.
They will work closely with us daily to manage our leads and our customers through the cycle of ordering blankets.
Lots of room for growth, pay review in 3 months.
Pay: 40 hours a week, FULL TIME, Monday to Friday, working on EST USA time zone
Work Remotely: YES!

Candidate MUST have experience in:

-Experienced in Customer Service: Proven experience as a Customer Service Support, showcasing organizational and multitasking skills. Must have the ability to efficiently handle administrative tasks, manage schedules, and streamline operations.
-HubSpot CRM Knowledge: In-depth knowledge of HubSpot CRM, including lead management, customer interactions, and reporting functionalities.
-PandaDoc Knowledge: Proficiency in PandaDoc to handle documents created, and streamline contract processes.
Ability to manage and track documents throughout their lifecycle.
-Email Management: Strong skills in email organization, communication, and prioritization.
-Excellent English Speaking and Written Skills: Exceptional verbal and written communication skills in English. Capable of conducting follow-up calls to customers with professionalism and courtesy.
-Google Docs/Spreadsheets: Advanced proficiency in Google Docs and Spreadsheets. Experience in creating and maintaining organized documentation.

*ONLY apply if you read everything above.