GoHighLevel (GHL) and Technology Expert

Client Swoop is a dynamic company specializing in high-ticket sales solutions, optimizing sales processes and enhancing client communication through advanced CRM systems and marketing automation.

Position Overview:

We are seeking a highly skilled GoHighLevel (GHL) and Technology Expert to join our team. The ideal candidate must be highly responsive, as response time to technical issues will be a key performance metric. They must also be a quick learner, adaptable, and comfortable working on weekends (Saturday & Sunday) to support our fast-paced operations. This role involves CRM management, marketing automation, funnel building, and software development (both front-end and back-end) to ensure seamless technical execution and sales process optimization.

Key Responsibilities:

GoHighLevel Setup & Management: Configure, customize, and maintain the GHL platform, including CRM setup, pipeline management, and dashboard creation.
Marketing Automation: Develop and implement automated workflows, campaigns, and sequences to enhance lead generation and client engagement.
Funnel Design & Optimization: Build, refine, and optimize sales funnels, landing pages, and forms to maximize conversions.
Tech & Software Development: Work on both front-end and back-end development, troubleshooting and optimizing technical integrations to improve platform functionality.
Google Sheets & Excel Proficiency: Manage and manipulate large datasets, automate reports, and track KPIs efficiently.
Integration Management: Ensure seamless integration of GHL with third-party tools (Zapier, Twilio, Mailgun, etc.) for improved workflow automation.
Rapid Issue Resolution: Provide real-time troubleshooting and technical support with fast response times to minimize downtime.
Client & Team Support: Offer training and technical assistance to internal teams and clients, ensuring smooth adoption and operation of GHL features.
Performance Monitoring: Analyze campaign performance metrics and provide actionable insights for continuous improvement.

Qualifications:
Experience: Minimum of 3+ years of hands-on experience with GoHighLevel CRM and marketing automation.
Responsiveness: Ability to handle urgent technical issues promptly, especially during high-stakes sales periods.
Technical Proficiency: Strong knowledge of CRM workflows, integration tools, funnel design, and website optimization.
Software Development Skills: Experience with front-end and back-end development to create, customize, and optimize digital assets.
Data Management: Proficient in Google Sheets/Excel, with experience in data automation, reporting, and analytics.
Marketing Skills: Understanding of email & SMS marketing, A/B testing, and automation strategies.
Problem-Solving: Strong analytical and troubleshooting skills to identify and resolve technical issues efficiently.
Weekend Availability: Must be able to work on Saturdays and Sundays to maintain system uptime and optimize marketing efforts.
Communication: Ability to explain technical concepts to non-technical teaUpgrade to see actual infombers clearly and concisely.

Preferred Skills:

Experience with additional CRM platforms.
Familiarity with web design, UI/UX principles, and landing page optimization.
Knowledge of AI chatbots and conversational AI systems.
Understanding of API integrations and automation tools.

Benefits:

Competitive salary commensurate with experience.
Flexible working hours with a remote work environment.
Opportunities for professional development and growth within the company.
Collaborative and supportive team culture.
Work schedule will be from Wednesday to Sunday, with Monday and Tuesday as your designated rest days.

How to Apply:

Interested candidates are invited to submit their resume, a cover letter detailing their relevant experience, and any pertinent work samples or portfolios. Please include "GHL and Technology Expert Application" in the subject line of your email.