Full time collections representative

Are you confident handling challenging conversations?
Do you have strong negotiation skills and a professional communication style?
Are you looking for a stable, long-term work-from-home opportunity?

We are seeking a qualified candidate to join our team as a Collections Representative.

Key Responsibilities

• Make outbound collection calls to follow up on account receivables
• Respond to customer support emails professionally and efficiently
• Assess customer situations and negotiate appropriate payment solutions
• Represent the company with professionalism and clear communication

Qualifications

• Minimum of 1 year collections experience
• Fluent in English (spoken and written)
• Proficient in Google Workspace (Docs, Sheets, etc.)
• Experience with ---------- or Zendesk is an advantage
• Strong negotiation and conflict-resolution skills
• Committed to a full-time, long-term role

No agencies. Individual applicants only.

Schedule & Work Setup

• Full-time, remote position
• 6 days per week
• 45–55 hours per week

Application Process

Please include the word "good day" at the start of your application.

• Submit a 2–3 minute voice recording introducing yourself and summarizing your work experience
Record here: ---------- /

• Send your resume or Upwork profile link

We look forward to reviewing your application.