FULL-TIME PROJECT & ACCOUNT MANAGER

???? About the Role
We’re on the hunt for a seasoned Project & Account Manager who thrives in a fast-paced environment and brings a sunny, solution-oriented attitude to everything they touch. If you’ve worked in a digital marketing agency, have serious Asana skills, and love keeping people, projects, and processes running like a well-oiled machine—read on!

This role is a hybrid of project management, light account coordination, and operations leadership. You’ll help drive results by supporting our team and keeping things organized, on time, and high-quality.

???? Key Responsibilities
? Serve as the key liaison between teaUpgrade to see actual infombers and clients
? Set up, optimize, and manage Asana for all project tracking
? Lead internal meetings, manage timelines, and hold teaUpgrade to see actual infombers accountable
? Track team bandwidth and allocate workloads efficiently
? Organize SOPs, systemize task flows, and audit file structures
? Maintain consistent quality across all deliverables
? Support client success by staying on top of status updates and deliverables
? Streamline communication via Slack and keep internal tools clean and efficient
? Work with our finance team on basic billing coordination
? Manage time-off approvals, schedules, and internal reporting
? Be a calm, positive, energizing presence in a fully remote work environment

???? What We’re Looking For
?? 4+ years of experience in a digital marketing agency in a similar role
?? Pro-level Asana skills — you’ve set it up before and can train others
?? Familiarity with timelines, content workflows, and creative production cycles
?? Tech-savvy: Slack, file management tools, Google Drive, etc.
?? Clear, professional English communication (written and verbal)
?? Strong attention to detail and quality control
?? Comfortable keeping others accountable
?? High emotional intelligence, leadership mindset, and good humor
?? Ability to stay calm under pressure, multitask, and get things DONE

???? Bonus Points If You:
? Have managed small teams or freelancers
? Love creating SOPs and optimizing internal systems
? Make even Monday meetings productive and fun
? Believe in underpromising and overdelivering

???? This Role Is NOT For You If You:
? Have no digital agency experience
? Haven’t used Asana or managed cross-functional workflows
? Are looking for a first-time PM role
? Dislike fast-moving, collaborative environments
? Don’t vibe with friendly, efficient, and slightly sarcastic teams ????