E-Commerce Support Specialist

Role Overview:
We are seeking a highly organized and proactive Inventory Management Virtual Assistant to act as the key liaison between our clients and operations team. This role focuses on ensuring seamless communication, efficiently managing operational needs, and providing essential support for research and administrative tasks. The ideal candidate is tech-savvy, an excellent problem solver, and capable of working independently with high accuracy.

Key Responsibilities:
* Act as the primary contact between the operations team and client customer service to ensure smooth coordination.
* Oversee order management, troubleshoot issues, and escalate challenges as needed to maintain workflow efficiency.
* Utilize the Warehouse Management System (WMS) to track orders and inventory with precision.
* Manage and analyze inventory and merchandise data using advanced Excel functionalities.
* Quickly adapt to new tools and processes, effectively utilizing documentation and technical support when necessary.

Mandatory Requirements:
* Strong technical aptitude with the ability to learn and integrate new systems, including WMS, efficiently.
* Hands-on experience with ERP, order management, or other operational tools.
* Excellent problem-solving skills with a proactive and independent approach.
* Strong communication skills to facilitate effective coordination between teams and clients.
* Advanced proficiency in Excel, including formulas, lookups, and data management.
* Self-motivated, fast learner with the ability to navigate evolving technologies and workflows.
* Commitment to long-term employment and job stability.

Preferred Skills:
* Ability to work independently and proactively address issues with minimal supervision.
* Strong technical proficiency in managing and navigating multiple systems effectively.
* Quick adaptability in mastering WMS and other relevant tools.
* Exceptional organizational and coordination skills to ensure accuracy in data and communication.

Why Join Us?
* Work remotely with a stable and growing company.
* Be part of a forward-thinking team that values efficiency and innovation.
* Enjoy a structured work schedule with long-term job security.

If you are a detail-oriented, problem-solving virtual assistant looking for a fulfilling long-term opportunity, we would love to hear from you. Apply today and take the next step in your career!