E-Commerce Product Manager

We are a growing company with 3 E-commerce stores seeking an experienced and tech-savvy Product Manager to join our dynamic team and contribute to our growing businesses. This is a full-time position.

PLEASE READ THE ENTIRE JOB DESCRIPTION AND ANSWER ALL QUESTIONS FOR YOUR APPLICATION TO BE CONSIDERED.

This role demands extremely high attention to detail, a patient demeanor, and a meticulous approach. The ideal candidate must also have proficient English writing and speaking skills as occasional communication with vendors via email, chat, or phone will be required.

Work hours will align with U.S. business hours. Training is provided and compensated. There will be an initial 1-month trial period.

The candidate will be expected to handle the following tasks:

• Manage and Maintain Product Information:
- Uploading new products
- Updating existing product listings with accurate information
- Coordinating with new and existing vendors for product details, ordering processes, lead times, etc.
-Maintaining accurate product and vendor databases

• Analysis and Optimization:
- Monitoring product performance, sales metrics, and customer feedback
- Using data insights to make recommendations for listing optimizations and business strategies

• Technical Expertise and Enhancement:
- Making mass uploads and changes to products on Shopify (e.g., pricing, descriptions)
- Optimize listings for product rankings, conversion rates, and sales growth.
- Quality-checking images, titles, and descriptions for accuracy
- Website coding experience (advantageous)

• Collaboration and Communication:
- Manage 3 stores, and lead a team of 1-2 VAs.
- Collaborate with the team to resolve product and website issues.
- Work directly with manufacturers/vendors for product issues/questions

• Inventory Management and Operations:
- Overseeing inventory reconciliation and efficient tracking of stock levels
- Documentation and Record-Keeping:
- Creating and maintaining up-to-date records of SOPs, listing performance, and product details

• Other basic operations and administrative tasks

Qualifications:
• Work experience as a Product Manager
• Minimum of 2 years’ Product Management experience in an E-commerce company
• Proven expertise in Shopify. Being a Shopify Certified Developer will be an advantage.
• Advanced knowledge of MS Excel and Google Suite software (Google Sheets, Google Docs, etc.)
• Write mushroom in your application to show your attention to detail
• Excellent verbal and written communication skills in English
• Highly organized, detail-oriented, and good analytical skills with an ability to meet deadlines

Other preferred experience includes:
• Airtable
• ClickUp
• Website scraping tools

Communication and meetings will be primarily conducted through voice chat (Google Meet) and Slack.

Before we proceed, here are a few things we'd like to confirm:
• Payments will be made weekly for the first four weeks starting from the third week of employment, and then bi-monthly every other Tuesday.
• Your work schedule will consist of 40 hours per week
• Your working hours will be from 9 PM to 6 AM (or 10 PM to 7 PM), PHT, with a 1-hour break, five days a week
• You’ll need to send an End of Shift (EOS) report every day, covering the following:
a. What did you do today? (detailed description)
b. What issues did you run into?
c. Is there anything I can help you with?

If you're okay with the above, please reply with "I AGREE TO ALL TERMS" and answer the following questions in complete sentences, using proper grammar and punctuation (please answer in number format instead of in paragraphs):

1. What is your previous experience with managing products for E-commerce companies?
2. Please provide a list of tools or software you have utilized in previous roles for product management. For each tool, include details on its specific functions (such as web scraping or bulk upload) and briefly describe how you applied it in your work.
3. How large of a team have you managed before?
4. Have you worked with Shopify before?
5. Are you currently engaged in another job or commitment?
6. How fast is your internet?
7. Do you have a reliable computer?
8. How often do you experience power outages and internet issues?
9. What backups do you have in case of power outages?
10. What backups do you have in case of internet outages?

Please carefully review the entire job description and also use this format as your subject line when replying to this post: “Your First Name + I Am Your Product Manager" (e.g. Kevin - I Am Your Product Manager). Please also include your resume.

AI-generated responses will not be considered.