Document Review & Data Entry Associate at ERES

Document Review & Data Entry Associate at ERES
Location: Remote
Job Type: Full-Time
Experience Required: Minimum 2 years in document review and data entry or customer service

About Us
Educational Records Evaluation Service (ERES) is a trusted evaluation agency in the United States, providing credential evaluation services for international students, professionals, and immigrants. We are looking for a Document Review & Data Entry Associate to help ensure the accuracy, organization, and proper entry of applicant records into our internal CRM system.
Responsibilities
• Review and verify academic transcripts, diplomas, certificates, and other documents for accuracy and authenticity.
• Accurately enter and update applicant information into the internal CRM system.
• Ensure all data is properly categorized, formatted, and stored for easy retrieval.
• Conduct cross-checking and quality control to ensure consistency and eliminate errors.
• Communicate with clients via phone, email, or chat to clarify missing or unclear information.
• Follow company policies regarding data confidentiality and security.
• Maintain an organized digital records system and assist in document management.
• Follow instructions carefully and adhere to company workflows and guidelines.
Qualifications
• Minimum 2 years of experience in document review, data entry, or records management.
• Strong attention to detail to ensure accuracy in handling data.
• Excellent time management skills with the ability to handle multiple tasks efficiently.
• Requires good communication skills to interact with clients and internal teams.
• Ability to call, email, or communicate with clients professionally when needed.
• Experience working with CRM systems or data management tools is preferred.
• Proficiency in Microsoft Excel, Google Sheets, and data entry software.
• Strong organizational skills and ability to follow instructions accurately.
• Ability to work independently while maintaining a high level of confidentiality.
What We Offer
• Competitive salary based on experience
• Flexible work setup with remote work options
• Opportunities for professional growth and training
• Supportive and collaborative team environment
Interested candidates should message me with your resume (including working experience).