Customer Success VA | IMMEDIATE HIRING!

We’re looking for a tech-savvy and organized Virtual Assistant to help deliver a warm, high-touch experience for members going through a life-changing journey. You’ll support onboarding, communication, scheduling, and Zoom sessions while keeping everything running smoothly behind the scenes.

What You’ll Do:
• Respond to member emails/messages and track updates in our system
• Support onboarding: scheduling, checklist tracking, reminders, and follow-ups
• Manage team and member calendars, inboxes, and support emails
• Host backend Zoom sessions (onboarding, training, member calls)
• Welcome new members and post daily updates in the community (Upgrade to see actual info)
• Organize testimonials, update trackers, and upload recordings to the training portal
• Create and manage tasks in ClickUp

Who You Are:
• Excellent in written English and a confident communicator
• Organized, detail-oriented, and proactive
• Comfortable with tools like Google Workspace, Zoom, Upgrade to see actual info, and ClickUp
• Friendly, professional, and genuinely enjoys helping people
• Able to work independently and manage multiple tasks

Schedule & Rate:
• Full-time (40 hrs/week) with a split shift (AM & PM PST coverage)
• Some weekend availability may be needed
• $5/hour (approx. $800/month - negotiable based on experience)

How to Apply:
Please complete the application form here: Upgrade to see actual info

Only shortlisted applicants will be contacted.