Customer Service VA

Customer Service VA (Events Industry)

We are a fast-growing events company seeking a reliable and enthusiasticCustomer Service VA to join our team full-time.

This role is ideal for someone who enjoys speaking with people, is confident on the phone, and thrives in a structured, target-driven environment.

Key Responsibilities

Conduct outbound calls to invite clients to upcoming events

Introduce event details in a clear, engaging, and professional manner

Collect and update accurate customer contact information

Complete event registration forms on behalf of clients



Email event brochures and relevant materials

Perform follow-up calls to confirm attendance and answer questions

Maintain accurate call logs and update Excel spreadsheets daily

Ideal Candidate

Previous experience in customer service, telemarketing, or outbound calling

Clear, friendly, and confident speaking voice

Strong English communication skills (verbal and written)

Comfortable handling objections and working toward daily call targets

Organized and detail-oriented

Positive attitude and strong work ethic

Able to meet deadlines and follow processes consistently

Remote Work Requirements (Mandatory)

Stable high-speed internet connection

Noise-cancelling headset with clear audio quality

Quiet, professional home workspace (no background noise)

Ability to work independently with minimal supervision

Working Hours

Monday to Friday
7:00 AM – 4:00 PM (GMT+8)
Full-time remote position

What We Offer

Stable, long-term remote role

Supportive and growing team environment

Opportunity to grow with a fast-expanding events company

If you are confident on the phone, reliable, and ready to work in a structured remote environment, we would love to hear from you