Customer Service & Sales Specialist - remote company

Are you a client-focused, detail-oriented, self-starter with a passion for sales and customer service? Join our innovative, fast-paced company with a global remote team.

Key Responsibilities:
Handle inbound and outbound calls, emails, chat & SMS for excellent customer service and sales.
Strengthen customer relationships, offer promotions, show the value of subscriptions, and create personalized experiences.
Follow up on leads, prospect, provide feedback, and propose customer solutions.
Manage order processes from quote to completion.
Collaborate effectively in a remote work environment.

Requirements:
Excellent English communication skills.
Willingness to make warm and cold calls.
Available to work appx. 9:30am-1:30pm PST Monday-Friday
2+ years of customer service and sales experience.
Experience in e-commerce, subscription box, and/or swag marketing preferred.
Familiarity with various software applications and willing to learn new ones.
Strong work ethic and adaptability.

Work Environment:
Quiet, remote work environment.
Reliable internet connection.
Computer and headset for calls.
Magic Word: You’ll be asked for this on the application.
Type “This Job Is For Me”, in all capital letters & as one word
Backup internet required.
Ability to make and receive USA phone calls.

You:
Persuasive, customer-oriented, and self-driven.
Skilled in conflict resolution and problem-solving.
Proactive, resourceful, and goal-oriented.
Excellent time management and organization.
Positive attitude and adaptability to a fast-paced environment.

Benefits:
Competitive salary.
Fully remote work.
Job stability.
US public holidays off.
Supportive teammates and growth opportunities.

About Us:
We are an innovative e-commerce, subscription box, and swag marketing company with a focus on creative product offerings and client care. Join our dynamic team to make a difference.

Culture:
Customer-centric and transparent.
Encouraging autonomy and integrity.
Embracing calculated risks and learning from mistakes.

Pay:
Based on skills and competition.

How to Apply:
You’ve read everything and think you are a good fit? Then let’s get the ball rolling.

Fill out the application form completely (see link below).
bit.ly/cs-sales-application

Make sure to follow all the steps above. Those who won’t be able to follow the above instructions on how to apply will not be entertained.

Video call interview required if selected.

Join our international team and make a difference today!

We’re excited to get to know you!


P.S. We will not accommodate private messages. Applications through onlinejobs.ph will be ignored.