Customer Service Representative

About Us:

We are a fast-growing and dynamic company seeking a highly motivated and customer-focused Customer Service Representative to join our team.

If you are passionate about providing exceptional customer service, and thrive in a collaborative environment, we want to hear from you!

Key Responsibilities:
- Respond to customer inquiries and concerns via email, chat, and phone call in a timely and professional manner.
- Resolve customer complaints and issues efficiently, escalating to appropriate departments when necessary.
- Maintain up-to-date knowledge of our products and services to provide accurate information to customers.
- Keep accurate records of customer interactions and transactions.

Qualifications:
- Previous experience in customer service, preferably in a BPO setting.
- Excellent communication skills in English, both written and verbal.
- Strong problem-solving abilities with a professional approach to handling customer concerns.
- A reliable internet connection and a suitable workspace.

To Apply, kindly send the a google drive link containing the following:
- Resume
- 1 Minute Loom Video Introduction
- Internet Speed Test
- Device Specs

Thank you!