Continuous Improvement Manager

Join Us in Building the Most Efficient Campervan Rental Company

Waka Campa is not just another campervan rental company. We're a small but fast-growing, technology-driven business redefining the industry. Our ambition? To build the most scalable, customer-centric, and efficient campervan rental company in the world.

To do this, we need the best talent on the planet—people who thrive in high-impact, high-autonomy roles.

We’re looking for a Continuous Improvement Manager, a systems thinker with a builder’s mindset, who can:
- Identify inefficiencies and bottlenecks in our operations
- Automate processes and integrate cutting-edge technology
- Make our business more scalable, customer-friendly, and operationally seamless
- Support marketing and growth efforts by tracking website and ad performance, making data-driven adjustments

If you love working at the intersection of technology, process optimization, marketing, and execution—this is the challenge you’ve been looking for.

**About Waka Campa**

We are a growing company renting and manufacturing campervans. Our goal is to leverage the best technology to:
- Make our business model easily scalable – Automate and streamline operations to support growth.
- Provide a smooth experience for our customers – From self-check-in to seamless support.
- Attract the best people in the industry – Creating an environment where top talent thrives.

We believe in efficiency, automation, and continuous improvement. You will be a key player in bringing these principles to life.

**The Role: What You’ll Own**

1. Process Optimization & Automation
- Find operational inefficiencies and design scalable solutions.
- Automate key processes using API integrations and automation tools.
- Optimize customer and internal workflows to reduce friction.

2. Systems, Marketing & Tech Stack Expansion
- Manage and improve our software stack (Rental Car Manager, Slack, Jotform, Trello, Helpwise, Twilio, Webflow, etc.).
- Implement new AI and automation tools to improve efficiency.
- Ensure system security and compliance with best practices.
- Track website and ad performance, adjusting strategies as needed to improve conversions.

3. Cross-Functional Collaboration
- Work directly with the CEO (Head of Growth) and COO (Head of Operations).
- Partner with customer support, operations, and marketing teams to improve processes.
- Translate business needs into actionable technical and marketing solutions.

Flexible work hours.
Flexible location, but must have good and stable internet connection.

**Application Instructions**

If you are interested and would like to be considered for our interview process, please include the following in your application:

1. Include your CV/resume with information relevant to the role.
2. How do you think AI can impact tourism operators?
3. Include a video of yourself describing what you are most interested about in this job.
5. Indicate what your salary requirements are.

NOTE: Only candidates who follow application instructions will be considered.