Clinical Operations Manager – Telehealth Company

About Us:
We are a fast-growing telehealth company working to make high-quality care more accessible, efficient, and patient-centered. Our model focuses on using technology to improve the healthcare experience for both patients and providers.

As we expand, we’re looking for a detail-oriented and organized Clinical Operations Manager to help oversee and streamline our clinical side.

About the Role:
You’ll be responsible for coordinating the daily clinical operations of our remote care team, ensuring providers are supported, patients are cared for on time, and everything runs smoothly behind the scenes.

This is a non-clinical leadership role ideal for someone with strong healthcare admin experience and a passion for operations.

Key Responsibilities:
Manage scheduling and coordination of NPs, MDs, and other clinical staff

Onboard and support new providers with training and system access

Track documentation, follow-ups, and ensure timely chart completion

Be the go-to contact for internal provider needs and questions

Monitor daily workflows, escalate issues, and help resolve bottlenecks

Collaborate with leadership to improve systems, processes, and care quality

Ensure compliance with basic clinical protocols and company standards

What We’re Looking For:
2+ years experience in healthcare administration, clinical coordination, or operations

Knowledge of telehealth systems is a plus

Strong communication and organizational skills

Comfortable working in a fast-paced, remote environment

Tech-savvy with tools like EHRs, spreadsheets, task/project trackers

A proactive problem-solver who can manage multiple priorities at once

What We Offer:

Opportunity to grow with a fast-moving healthcare startup

Fully remote work setup

Collaborative and mission-driven team

Room to take on more responsibility as we scale