Business Credit Advisor

Join our Team as a Business Credit Advisor (Contractor) at Credit Suite Inc.!

At Credit Suite Inc., we empower businesses to thrive by helping them build their business credit. We're looking for a Business Credit Advisor to join our team in a remote, contractor role. If you're a friendly, enthusiastic team player passionate about customer service and dedicated to making a difference, we want to hear from you!

Location: We are currently accepting applications from candidates in the Philippines.

What You’ll Do:
As a Business Credit Advisor, you'll play a crucial role in guiding clients to success by helping them build their business credit. You'll handle approximately 100 calls a day, both inbound and outbound, providing exceptional service through our online platform.

Your responsibilities will include:

Consulting with clients via phone and email to address their needs and inquiries.
Assisting business owners with our proprietary online system to establish a solid foundation for business credit.
Using our software, ZenDesk, to manage tasks, respond to emails, and make calls (training provided if you're not familiar).
What We’re Looking For:
Customer Service Mindset: You genuinely care about helping others succeed.
Loan Processing Experience: Familiarity with processing loan applications is a plus.
Strong Communication Skills: You can make clients feel comfortable and confident, ensuring their questions are answered promptly and professionally.
Team Player: Collaboration is key! We value kindness and support among our team members.
Ownership Mentality: You take responsibility for your tasks and see them through to completion.
Tech-Savvy: You’re comfortable using various online systems concurrently.
Commitment to Growth: You’re looking for a long-term career with opportunities to learn and develop.
Efficiency & Problem-Solving Skills: You’re quick to learn and can prioritize effectively.
Fluent English Speaker: A neutral accent is required.

Why Work With Us?
At Credit Suite, we’re passionate about helping business owners secure the funding they need to grow. Our culture emphasizes learning, innovation, ownership, and teamwork, resulting in exceptional service and growth since 2012. We live by our core values and are committed to diversity, equity, and inclusion—encouraging all interested candidates to apply.

Details:
Position Type: Full-Time Contract
Work Hours: 8-hour shifts, flexible between 9 AM - 7 PM ET.
At Credit suite we believe differences make us stronger, that different experiences, opinions, and skillsets are a Super Power, and we encourage ALL interested candidates to apply.