Accounts Receivable - Pest Control

Position Overview
The Accounts Receivable Representative will play a critical role in managing customer accounts, ensuring timely and accurate billing, and following up on outstanding balances. This individual will work closely with our customers and internal teams to maintain positive relationships while supporting the financial health of the company.

Key Responsibilities
Accounts Receivable Management

Process and record customer payments, ensuring accuracy in accounts and payment application.
Generate and send invoices, account statements, and payment reminders to customers.
Collections

Follow up on past-due accounts via phone, email, or mail in a professional and customer-focused manner.
Resolve customer billing questions, disputes, and discrepancies efficiently.
Customer Account Maintenance

Update and maintain accurate customer account information in the system.
Collaborate with the sales and customer service teams to ensure account issues are resolved promptly.
Reporting and Documentation

Prepare regular accounts receivable aging reports and provide updates to management.
Maintain thorough records of customer interactions and account activities.
Compliance and Communication

Ensure compliance with company policies and industry standards for billing and collections.
Maintain positive customer relationships and support a strong company reputation.
Qualifications

Experience:
2+ years of experience in accounts receivable, collections, or a similar role.
Experience in the pest control, home services, or related industry is a plus.
Skills:
Strong written and verbal communication skills.
Exceptional organizational and problem-solving abilities.

Attributes:
Attention to detail and a high degree of accuracy in data entry.
Ability to work independently and prioritize tasks effectively.

Preferred Qualifications
Knowledge of pest control services or related billing practices.
Familiarity with CRM systems (FieldRoutes)

Compensation
Pay: Competitive hourly wage or salary based on experience.

Full-time, Monday through Friday, with occasional flexibility for customer follow-ups outside standard hours.