Accounting Coordinator

*TO ALL INTERSTED APPLICANTS, PLEASE READ THE JOB DESCRIPTION & APPLICATION PROCESS CAREFULLY BEFORE YOU APPLY. THOSE WHO DO NOT FOLLOW INSTRUCTIONS WILL BE DECLINED WITHOUT NOTICE*

EJF is a well established, rapidly growing real estate property management company in the District of Columbia is seeking to hire 2 ACCOUNTING COORDINATORS who are responsible, organized, detail oriented, and reliable to join our fun/hard working team.

Objective:

To assist and support EJF Rentals. Including the execution of accounting activities to maintain and enhance the overall experience of each EJF resident, client and vendor, tracking of performance metrics tied to those activities, and delivery of accurate financial reporting derived from each activity.

Duties & Responsibilities:

Focus Area #1 – Assist Accounting Team in effectively managing day-to-day accounting activities.

- Follow the monthly calendar to complete tasks in a timely manner.
- Working with third party vendor, process day-to-day accounting transactions in property management software, including:
- Rent and security deposit payments made by residents.
- Housing program payments (section 8, etc.).
- Late fees/delinquencies.
- Vendor invoices and utility bills.
- Property manager (EJF) charges & bills.
- Disposition payments.
- Review owner statements weekly.
- Complete one-on-one to dos.
- Ensure vendor bills are settled.
- Payables are done twice a week.
- Timely bill approvals.
- Owner contributions are maximized to settle all vendor bills.
- Initiate nonpayment cases for delinquent tenants.
- Initial hearings are monitored, and complete documentation is provided.
- Office bills are properly reviewed and sorted.
- HOA/Condo payments are streamlined and paid on a timely basis.
- Maximize the number of online payments (e-check).
- Keep an eye on the commission forms about how much is collected and if correctly charged.
- Owner reserves and work order estimates are adjusted accordingly.
- Inbox is at minimum.
- Internal requests for owners and tenants are correctly recorded with complete approval and documentation.
- Internal bills mode of payments is correctly used and recorded (Cap One, Credit Card, Reimbursement to EJF, EFTs).
- Bills for the properties we pay property taxes and charge back for are reviewed and paid timely.
- Utilities are reviewed, paid timely and routed to the correct mailing address and under the proper account owner.
- RCC bills are reviewed, and charge backs are reviewed and adjusted if needed.
- Review the uncashed checks, voided, and reissued if needed.
- W9 forms for Vendors and Owners are collected and updated annually for tax purposes.
- Emails are responded to or acknowledged when received.
- Input correct vendor bank details when ACH information is provided.
- Ninety numbers assigned are recorded and updated weekly.
- Work with team to ensure accuracy of charges and make corrections when necessary.

Focus Area #2 – Provide exceptional levels of customer service to our team of vendors, clients, and residents.

Promote positive relations with exceptional customer service.
- Resolve accounting issues and conflicts in a timely manner and in accordance with team standards and performance metrics.
- Handle all phone calls with high levels of professionalism and courtesy.
- Follow-up on requests in a timely manner.
- Find efficient and effective ways to improve current procedures.
- Review and recommend updates of property management software.

Focus Area #3 – Be a team player and follow company policies as outlined in the VA handbook.

- Report to work and leave at scheduled daily times.
- Keep in constant communication with the team.
- Attend meetings as required.
- Assist other teaUpgrade to see actual infombers during busy times.
- Follow company policies, safety standards, and local laws.

Focus Area #4 – Manage the delivery of a 5-Star Experience for every EJF resident and client.
Performance Standards:

- Understand, support, and embody the experience vision and brand promise for EJF Rentals.
- Look for opportunities to personalize a service experience for residents and clients.
- Work with all staff members to respond to resident and client inquiries in a timely manner to avoid escalations.

Key Performance Indicators (KPIs)

- Process and disburse small vendor payments within 7 days.

Working Hours: Working Hours: 9:00 am – 5:30 pm EST; Monday – Friday

Benefits: HMO and PTOs after 90 days.

Interested candidates, kindly send your updated resume as an email attachment in PDF format and your hourly rate to Upgrade to see actual info the subject line, kindly indicate the position Accounting Coordinator - your name.

*Applicants who will apply through onlinejobs.ph will not be considered.