AI Outbound Customer Success Manager

About Telescope
Telescope is the world's first AI SDR platform - backed by Sequoia - that puts outbound sales on auto-pilot. We help B2B sales teams find their best leads and automate high-quality, personalized outreach across email and LinkedIn at scale.

We're in the 0-to-1 phase of building: small, fast-moving team, high ownership, and a real opportunity to shape how this function is built from the ground up.
This is not a seat-filler role. We're looking for someone who wants to build something.

The role
A rare hybrid combining outbound campaign management with hands-on customer success. You'll be our outbound expert - not just executing campaigns, but setting best-in-class strategy across industries, ICPs, and channels. Once a customer closes, you own the relationship - and you're also building, optimizing, and advising on the AI-powered campaigns that bring new customers in.

Outbound campaigns
ICP targeting & list building
Prompt writing & sequence design
Performance analysis & optimization

Customer success
Onboarding & post-close comms
Retention & escalation handling
Voice of customer internally
HubSpot CRM management

You're a fit if you
Have 4+ years running cold email or outbound campaigns using AI-assisted tools (Apollo, Instantly, Smartlead, Clay, or similar)
Are fluent in spoken and written English - you will represent Telescope directly to customers on calls
Are skilled at AI prompt writing, especially for crafting cold emails and outbound copy that converts
Are comfortable analyzing campaign metrics and making data-driven decisions
Have worked for or with a US or EU-based SaaS startup before
Are available during EST business hours

Apply here: ----------