Sales and Admin VA for a Cleaning Company

Looking for a friendly voice to be the front line of our cleaning business servicing Salt Lake City, Utah!

Detailed responsibilities -

1. Answer incoming sales calls quickly and follow our quoting/sales system alongside your discovery skills to book cleans

2. Respond to all inbound cleaning inquires via text, call, and email using our quoting system for inbound emails

3. Accurately enter bookings within our software system according to our scheduling guide

4. Communicate with clients post clean to request reviews, answer client questions, resolve client issues, and enroll them in recurring cleans

5. Keep notes on the cleaner's availability. Work closely with office team and communicate with clients and cleaners to schedule cleans, and answer questions

6. Manage other administrative tasks on your daily checklist

7. Cold outreach to provided lists given our outreach scripts

8. Organize photos, post to social media, complete work orders and enter invoices accurately, track sales metrics and review notes for accuracy



Training provided -

We have a senior VA currently on staff who will be available for questions in your overlapping shift hours. My business partner and I will be training you 1-1, alongside access to our training database. Additionally, we are members of a consulting program that will give you access to several additional resources for professional development and training.


Required Soft Skills -
- Friendly
- Fantastic communication skills
- Problem Solving
- Task Management
- Operations Management
- Detail Oriented
- Fast Learner and Desire to Improve

Basic Skills -
- Web Research (looking up properties, their square footage etc)
- Google Drive
- Communications app (Slack)
- Gmail


Required Technical Skills and Experience -
- Sales Experience
- Customer Service Experience

Preferred Technical Skills
- Canva
- Administrative Reporting / Billing

Pay -
We pay a base salary of $800/month, paid bi-weekly – with the opportunity to earn additional bonuses for sales and/or meeting other goals, paid once monthly.

Work Schedule -
Full time 9 AM - 5 PM

Tuesday - Friday 12:30 PM - 8:30 PM, Saturday 10 PM - 4 PM Mountain Standard Time

Details on how to apply -
When applying, put "I want to help your cleaning company grow!" in the subject heading.
Please include a resume, at least 2 professional references, and a screenshot of your internet speed test using your at home internet – alongside with why you’d think you’d be a good fit for this position!