Nicolette
Help Desk & Technical Support Expert | Microsoft 365 |Azure|
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.72/hour ($912.00/month)
Bachelors degree
Last Active
June 5th, 2026 (4 days ago)
Member Since
April 14th, 2018
Profile Description
HI Team!Looking for a dynamic Customer Service Professional? Search no further, because I am ready for the job. Dynamic and empathetic Customer Support and Technical Specialist with over 15 years of experience delivering transformative service experiences across SaaS, FinTech, telecom, and enterprise IT environments. Known for combining strong technical acumen with a genuine passion for helping people—whether resolving complex Microsoft 365 and Azure issues or guiding new users through onboarding with clarity and patience. Microsoft certified and fluent in CRM tools like Salesforce, DFM, RAVE, Zendesk, and Twilio. Consistently recognized for achieving a 95%+ CSAT, resolving high-volume tickets efficiently, and mentoring tea
Top Skills
Other Skills
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Valenzuela, Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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