Analyst – Insurance Operations (Administration)

Advanced English speaking proficiency with the ability to communicate clearly, confidently, and effectively in both professional and everyday contexts. Skilled in articulating ideas fluently, engaging in structured discussions, and adapting tone and vocabulary to suit different audiences and situations. Capable of delivering presentations, participating in meetings, and handling complex conversations with strong comprehension and accurate expression. Demonstrates excellent pronunciation, coherence, and active listening skills, ensuring effective two-way communication in diverse environments.

Advanced proficiency in Microsoft Excel with strong knowledge of VLOOKUP, IF statements, CONCATENATE, SUMIFS/COUNTIFS, Pivot Tables, advanced formulas, and data management. Experienced in handling reports, record tracking, data analysis, and administrative tasks efficiently, demonstrating an advanced administrative Excel skill level.

Advanced proficiency in Microsoft PowerPoint with experience in creating professional presentations, reports, and visual materials using effective slide design, formatting, charts, graphics, and presentation tools. Skilled in organizing information clearly and producing visually engaging presentations for administrative, operational, and business purposes.

Advanced proficiency in Microsoft Word with experience in creating, formatting, editing, and managing professional documents, reports, insurance records, and correspondence efficiently and accurately.

Advanced proficiency in Microsoft Outlook with extensive experience in managing professional email communication, calendars, meeting coordination, task scheduling, and document organization. Skilled in handling high-volume correspondence, maintaining organized inbox management, coordinating with clients and insurers, and supporting daily administrative and operational workflows efficiently.

Advanced Canva proficiency with the ability to create professional, high-impact visual content for presentations, marketing materials, reports, and digital platforms. Skilled in designing with strong visual hierarchy, layout balance, and brand consistency using custom templates, brand kits, and advanced formatting tools. Experienced in image editing, background removal, layering, transparency adjustments, and applying animations to enhance engagement. Capable of producing polished, publication-ready designs efficiently across multiple formats while maintaining quality and visual coherence.

Advanced proficiency in Microsoft Paint with strong capability in basic digital image creation, editing, and annotation. Skilled in using core tools such as selection, cropping, resizing, color filling, brushes, shapes, and text insertion to produce clear and functional visual outputs. Able to perform precise image adjustments, simple graphic compositions, and quick visual modifications for documentation, presentations, and basic design needs. Efficient in producing clean, straightforward visuals while maintaining accuracy and attention to detail.