I have over five years of experience as a Database Manager and Inside Sales Agen

I have over five years of appointment-setting experience as an Inside Sales Agent (ISA). In this role, I make and receive calls, qualify leads, build rapport with prospects, and schedule appointments for the sales team. My responsibilities include asking discovery questions to understand each prospect’s needs, handling objections, following up consistently, and confirming appointments to reduce no-shows. I also document every interaction in the CRM to ensure accurate tracking and seamless handoff to the sales team. This experience has helped me develop strong communication skills, active listening, persistence, and the ability to turn inquiries into qualified appointments.

I have extensive data entry experience through my role as a Database Manager, where accuracy and organization are essential. My responsibilities include entering and updating lead information such as names, phone numbers, email addresses, property details, and notes into CRM systems. I regularly verify data for accuracy, remove duplicates, correct incomplete records, and ensure all information is properly tagged and categorized. I also maintain consistent formatting and keep databases up to date so the sales team can quickly access reliable information. This experience has strengthened my attention to detail, typing accuracy, and ability to manage large volumes of data efficiently while maintaining confidentiality and data integrity.