Cristy
Virtual Assistant | Customer Support Specialist | STR Support | Hostaway PMS
Verified
Overview
Looking for any work (8 hours/day)
at $5.80/hour ($1,120.00/month)
High school diploma
Last Active
June 6th, 2026 (3 days ago)
Member Since
January 28th, 2026
Profile Description
Experienced Customer Service Professional with a strong background in Airbnb support and hospitality. Skilled in handling reservations, resolving disputes, assisting with billing concerns, and providing technical guidance to both hosts and guests. Known for clear communication, empathy, and problem-solving skills. Committed to delivering excellent customer experience while maintaining accuracy and efficiency.
Top Skills
Real Estate » Short Term Rentals » Airbnb
Experience: 6 months - 1 year
I recently worked for a company (2025-2026) where I support Hosts and guests on their Airbnb reservation concerns. Supported Hosts and guests with booking management, inquiries, and issue resolution. Handled email and chat communications professionally and efficiently. Followed standard operation procedures to resolve cases accurately. Demonstrated strong attention to detail, time management, and customer empathy. Adapted quickly to tools, systems, and changing policies.
Customer Support » Customer Service
Experience: 1 - 2 years
I have an experience in customer service handling both voice and non-voice support, assisting customers with inquiries, billing concerns, and basic technical issues. I worked with accounts like Bell Canada, where I explained charges, resolved billing disputes. and provided troubleshooting steps. I also supported vaccination scheduling for Walgreens, ensuring accurate appointment booking and a smooth customer experience. I am skilled in clear communication, problem-solving, and managing customer concerns efficiently while maintaining a professional and empathetic approach.
Other Skills
Customer Support » Technical Support
Experience: 1 - 2 years
I was able to work with a company where we are assisting customers with their internet connection issue. Assisting them to do the basic troubleshooting before we proceed to the next step to provide a technician or engineer to be sent to their home.
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Marikina City, Metro Manila
- Tests Taken
- IQ
- Score: 84
- DISC
- Dominance: 40%
- Influence: 7%
- Steadiness: 31%
- Compliance: 22%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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