Jan

I am a highly motivated and detail-oriented professional with several years of e

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Overview

Looking for full-time work (8 hours/day)

at $1.66/hour ($320.00/month)

Associates degree

Last Active

June 4th, 2026 (5 days ago)

Member Since

August 18th, 2025

Profile Description

I am a highly motivated and detail-oriented professional with several years of experience in the BPO industry, specializing in customer service, chat and email support, and content moderation. While I am new to the Virtual Assistant field, I bring with me a strong background in communication, multitasking, and problem-solving gained from handling diverse client concerns in fast-paced environments. I am tech-savvy, adaptable, and eager to learn new tools and systems. My goal is to leverage my customer service expertise and administrative skills to provide efficient and reliable support as a Virtual Assistant. I am committed to delivering high-quality work, maintaining confidentiality, and exceeding client expectations.

Top Skills

Experience: Less than 6 months

I have 1 years of experience in Email Support, assisting customers by addressing inquiries, resolving concerns, and providing clear and detailed responses. I’m skilled at writing professional, well-structured emails, managing high volumes of messages, and ensuring customers receive accurate and timely assistance

Experience: 1 - 2 years

I have 2 years of experience as a Chat Support Representative, helping customers with inquiries, troubleshooting, and providing clear and timely solutions. I’m skilled at multitasking, handling multiple chats at once, and maintaining a friendly and professional tone to ensure a positive customer experience.

Experience: 2 - 5 years

I have 3 years of experience in Customer Service, specializing in chat and email support. I am skilled at handling customer inquiries, resolving concerns, and providing clear, professional, and timely responses. With strong communication and multitasking abilities, I ensure customers receive a positive experience while maintaining accuracy and efficiency. I am also adaptable, organized, and eager to learn new tools and processes, making me well-suited for virtual assistant roles.

Experience: 6 months - 1 year

I have 1 years of experience handling outbound calls, reaching out to customers for follow-ups, surveys. I am skilled at building rapport over the phone, presenting information clearly, and handling objections professionally. With strong communication and persuasion skills, I ensure that every call is productive and leaves a positive impression on the customer.

Other Skills

Basic Information

Age
30
Gender
Male
Website
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Address
Marikina City, Metro Manila
Tests Taken
None
Government ID
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