Merie

Helpdesk Support

95 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.76/hour ($912.00/month)

College level

Last Active

June 29th, 2026 (yesterday)

Member Since

March 22nd, 2017

Profile Description

Dedicated and customer-focused IT Helpdesk, Technical Support, and Customer Service professional with years of experience providing end-users technical support and troubleshooting solutions.
Proficient in diagnosing and resolving hardware, software, and network issues for both Windows and macOS platforms.
Skilled in utilizing ticketing systems such as Zendesk, JIRA, SalesForce, AutoTask, and ServiceNow to ensure timely resolution of support requests and efficient i ---------- tracking. Strong communication skills with the ability to translate technical concepts into user-friendly language, facilitating effective communication with non-technical users and clients.
Proactive in staying updated on the latest technologies and industry best practices to deliver optimal IT support services.
Amenable to working at home with a good working computer with a stable internet connection.

Top Skills

Other Skills

Basic Information

Age
43
Gender
Female
Website
Sign Up with Pro Account to View
Address
PASIG CITY, Pasig
Tests Taken
IQ
Score:  105
DISC
Dominance: 31
Influence: 31
Steadiness: 21
Compliance: 21
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »