Jelyn

Customer and Technical Service Associate

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Overview

Looking for full-time work (9 hours/day)

at $4.60/hour ($1,000.80/month)

Bachelors degree

Last Active

September 6th, 2025 (276 days ago)

Member Since

May 29th, 2025

Profile Description

I have 56 months of experience in BPO (Chat, Email and Calls) I also have experience training newbies and was an acting supervisor for 2 months. I worked with Sales, Retail, Technical, Automotive and customer service accounts before. I recently worked under healthcare insurance, mainly assisting doctor, nurses and other medical practitioners (handling their insurance payment, patient coverage, procedure schedules and medical records). I am very familiar with tech specially Salesforce, Citrix, Microsoft, Genesys, Avaya and CRM.

Top Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Worked with telecom, gaming and audio tech before handling bugs, updates, repair, software issues, hardware issues, replacement, remote repair, installation and uninstallation, activation and deactivation and lock-unlock of accounts or device

Customer Support » Healthcare

Experience: 6 months - 1 year

very proficient here but not allowed to put 5star anymore

Customer Support » Customer Service

Experience: 2 - 5 years

Worked with different sets of people with different concerns or needs in service

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

very proficient here but not allowed to put 5star anymore

Marketing » CRM » Microsoft Dynamics 365

Experience: 2 - 5 years

very proficient here but not allowed to put 5 star anymore

E-Commerce » Inventory Management » Safekeeping

Experience: 6 months - 1 year

very proficient here but not allowed to put 5star anymore

Customer Support » Chat Support

Experience: Less than 6 months

very proficient here but not allowed to put 5 star anymore

E-Commerce » Inventory Management » Purchasing

Experience: 6 months - 1 year

very proficient here but not allowed to put 5 and 4star anymore

Customer Support » Customer Service » Fraud detection

Experience: 6 months - 1 year

very proficient here but not allowed to put 5 and 4star anymore

Marketing » Sales » Order Management

Experience: 6 months - 1 year

Worked with Online and store sales assistance (order processing, selling products, inventory, restocking) can't put 5 and 4 star but very proficient in this field

Basic Information

Age
27
Gender
Female
Website
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Address
Dasmariñas, Cavite
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Government ID
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