Rosie

Application | Technical | User Support

Verified

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Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

May 30th, 2026 (10 days ago)

Member Since

April 10th, 2025

Profile Description

IT Support Specialist with experience in customer service, enterprise application support, and technical troubleshooting. Proficient in SAP Ariba modules and ServiceNow ticketing, delivering efficient solutions while ensuring smooth IT operations. Skilled in resolving user issues, maintaining
system performance, and enhancing overall user satisfaction.

CORE SKILLS:
• Customer IT Support & Helpdesk
• SAP Ariba Support (Spend Management, SCC, CLM, Sourcing)
• ServiceNow Ticket Handling
• User Access Management (myIDM)
• Application Maintenance & Monitoring
• Technical Troubleshooting
• Incident & Request Management

Top Skills

Customer Support » Technical Support

Experience: 2 - 5 years

Provides assistance in diagnosing and resolving technical issues, ensuring minimal disruption to users and business operations.

Customer Support » IT

Experience: 2 - 5 years

Assists end-users by troubleshooting technical problems, providing solutions, and escalating complex issues to specialized teams.

Software » Application Performance Management

Experience: 2 - 5 years

Monitoring and optimizing application speed, stability, and user experience. Detecting, diagnosing, and resolving application performance issues.

Other Skills

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Mknganilla, Cebu

Tests Taken: IQ
Score: 125

Government ID: Sign Up with Pro Account to View

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