Virtual Assisstant|Social Media & Email Marketing Specialist

Content creation & caption writing Scheduling posts & managing content calendars Facebook, Instagram, TikTok page management Trend/hashtag research Engagement: replying to comments & messages Analytics monitoring (reach, engagement, growth) Basic ads management Creating simple graphics/visuals Community management Strategy planning to grow followers and engagement.

Assisted customers by providing timely and accurate information about their orders, including order status, shipping updates, and returns. Managed customer inquiries through multiple channels (email, chat, or support tickets) using Shopify’s order management system. Resolved customer issues efficiently by tracking orders, coordinating with fulfillment teams, and ensuring a positive customer experience. Maintained detailed records of customer interactions and order updates to support smooth operations and reporting. Demonstrated proficiency in navigating Shopify dashboards to access customer order histories, payment details, and shipping information.

Proficient in building and managing funnels, including landing pages, opt-ins, and booking pages. Experienced in creating automations and workflows for lead nurturing, client onboarding, follow-ups, and pipeline management. Skilled in CRM management, tracking leads, setting up pipelines, and optimizing client communications. Capable of integrating email marketing, SMS campaigns, and appointment scheduling within GHL. Adept at analyzing performance metrics and improving system efficiency to maximize conversions and engagement.

I have experience in email marketing using GoHighLevel (GHL), including creating automated workflows, designing email campaigns, segmenting contacts, and analyzing campaign performance. I’m familiar with setting up triggers, building pipelines, and optimizing email sequences for better engagement and conversions.

Email Support at Ryze Super food

Im making cards, invitation, Tarpaulin