Overview
Looking for full-time work (8 hours/day)
at $3.31/hour ($640.00/month)
Bachelors degree
Last Active
February 11th, 2026 (118 days ago)
Member Since
January 28th, 2025
Profile Description
IT Technical Support Specialist with over 9 years of experience in providing expert technical support and administrative assistance. Proven track record in efficiently installing, diagnosing, and repairing hardware and software systems to ensure optimal workstation performance. Highly skilled in network support, including VPN, TCP/IP, and LAN-based networking, with a strong command of Windows Server 2012 R2 and Active Directory. Experienced in using PRTG Network Monitor for ISP, gateway, and access point monitoring. Deep expertise in configuring and setting up computer equipment for new users and providing fast, reliable technical support to clients. Adept at assisting in the development and implementation of policies and procedures, contributing to company efficiency and productivity. Seeking to leverage my technical skills and problem-solving abilities to further enhance IT operations and support services at a forward-thinking organization.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
Software » Server » VPN - OpenVPN
Experience: 10+ years
Customer Support » Helpdesk Support
Experience: 5 - 10 years
Other Skills
Office and Administration » Microsoft Word
Experience: Less than 6 months
Software » Application Performance Management » Firewalls
Experience: 5 - 10 years
Systems Administration » Windows Administrator
Experience: 5 - 10 years
Software » Network Administration » Network Troubleshooting
Experience: Less than 6 months
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 44%
- Influence: 20%
- Steadiness: 31%
- Compliance: 6%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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