Mary

Social Media Handler, Layout Artist and Editor, Content Writ

With Timeproof

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $3.30/hour ($320.00/month)

Bachelors degree

Last Active

May 19th, 2025 (384 days ago)

Member Since

January 28th, 2025

Profile Description

Virtual Assistant | E-commerce Support

Providing reliable support for Amazon, Shopify, and customer service operations since 2023
Since 2023, I’ve worked as a Virtual Assistant with a strong focus on administrative support, e-commerce management, and customer care. I’m highly adaptable, detail-oriented, and committed to delivering timely, accurate, and efficient results. With excellent time management and organizational skills, I help streamline workflows and ensure smooth daily operations for my clients.
Amazon Account Management

I manage and maintain Amazon Seller Central accounts with expertise in:
Monitoring inventory levels and tracking sales trends to ensure product availability.
Reordering stocks as needed and optimizing listings for visibility and performance.
Utilizing advanced tools such as SellerAmp, RevSeller, Keepa, and BQool Repricer to implement competitive pricing strategies and perform thorough product research.
Resolving account health issues—including IP complaints, stranded inventory, and reimbursement claims—by filing cases and managing backend operations.
Sourcing profitable products through online arbitrage (OA) and wholesale channels, backed by data-driven analysis.
Managing client emails and customer feedback to maintain a positive store reputation and smooth business operations.
Shopify Store Management

I oversee back-end operations to support seamless customer transactions:Monitoring and handling chargebacks and disputes with accurate documentation.
Processing reimbursements and replacements when necessary.
Placing orders and resolving issues related to incorrect shipping addresses or payment problems to minimize fulfillment delays.
Customer Service & Support

Customer satisfaction is a top priority in every project I handle:
Promptly updating customers on order status and shipping details.
Responding professionally to inquiries and concerns, ensuring a positive shopping experience from start to finish.

Top Skills

Marketing » Content Creation

Experience: 1 - 2 years

As a writer, I create both short and full-length articles in creative, corporate, and formal styles. My articles have been recognized at the national level and published on our regional and national websites, as well as on the social media pages I manage.

Marketing » Social Media Management

Experience: 1 - 2 years

I manage all our provincial and regional pages, overseeing content creation and writing as well. I also monitor the reach and engagement of our posts. Recently, one of our pages was recognized as the Best Page in our entire agency nationwide, competing with different regions.

Other Skills

Virtual Assistant

Experience: Less than 6 months

As a virtual assistant, I support U.S.-based clients by conducting comprehensive product research and analysis on wholesale platforms to identify profitable items for sale on Amazon. I also manage and monitor inventory lists, oversee stock levels, and track sales performance to provide data-driven recommendations for restocking and reordering.

E-Commerce » Amazon » Seller Amp SAS

Experience: Less than 6 months

I have experience using SellerAmp SAS to identify profitable products during sourcing. This tool helps me calculate profit margins and estimate fees, allowing me to make wise decisions and avoid business losses for my client.

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Iguig, Cagayan

Tests Taken: IQ
Score: 95: DISC
Dominance: 32%
Influence: 17%
Steadiness: 19%
Compliance: 32%: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”