Joana

Virtual assistant/Email support/

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

May 30th, 2026 (10 days ago)

Member Since

December 3rd, 2024

Profile Description

I am excited to apply for the Customer Service position for your online business. With my extensive experience in managing customer inquiries, I am confident in my ability to provide excellent support to your customers, specifically in addressing shipping-related questions and ensuring their satisfaction.
I have a background in handling customer emails, including managing order tracking and resolving concerns regarding shipping and delivery timelines. I have also dealt with customer disputes and chargeback cases, ensuring clear communication and prompt resolution.
My strengths include clear written communication, attention to detail, and a proactive approach to resolving customer concerns. I aim to create a positive customer experience that reflects the quality of your business.
Thank you for considering my application. I look forward to the opportunity to contribute to your team.