A highly motivated and results-oriented professional with proven experience in appointment setting, telemarketing, cold calling, and chat support. Demonstrates strong skills in lead generation, client engagement, and sales conversion, with a talent for building rapport and fostering long-term relationships with prospective customers.
Experience: 1 - 2 years
My name is Cristina Blay, I have over two years of experience as an outbound Cold Caller, where I consistently achieved and exceeded my targets. I'm highly skilled in using dialer systems such as ViciDial, Convosso, and dial up as well as CRMs like Salesforce and GoHighLevel.
Experience: 6 months - 1 year
Helping customers through instant messaging applications. Customers can usually troubleshoot their own problems or ask questions quickly via chat, and chat support agents must have the skills to answer them promptly and accurately.
Experience: 2 - 5 years
Interacts with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately including inquiries about products and services and complaints.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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