Scheduler, Appointment Setter, Recruitment Specialist I, Master Coach Mentor, L&D Trainer
Experience: 5 - 10 years
Spearheaded team performance management, consistently achieving Key Performance Indicator (KPI) targets. Executed meticulous call evaluations in response to customer dissatisfaction surveys. Provided ongoing coaching to agents, ensuring performance benchmarks were met and exceeded. Spearheaded team performance management, consistently achieving Key Performance Indicator (KPI) targets. Facilitated weekly call calibrations with quality analysts and clients to maintain service excellence.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.