Christian

Technical Support Engineer

mark as hired

Overview

Looking for part-time work (4 hours/day)

at $4.14/hour ($400.00/month)

Bachelors degree

Last Active

April 3rd, 2024 (797 days ago)

Member Since

April 3rd, 2024

Profile Description

-Manages customer facing implementations of 3rd party SaaS and IT services
-Experience with Microsoft, Google Apps and other email platforms
-Experience with Microsoft Exchange and Active Directory
-Experience with the general IT administration and support of Microsoft Exchange
-Assists Customers in implementing Policies with their email delivery.
-Providing support to ---------- cast customers as an email and cybersecurity consultant.
-Providing recommendations and best practices to combat everyday threat depending on
the customer’s organizational needs.
-Providing thorough investigation on why an email delivery (inbound and outbound) was
rejected, deferred, bounced back, or was put on hold for various reasons

Top Skills

Customer Support

Experience: 5 - 10 years

Have been working as a Service desk/Technical Support Engineer for 8 years

Customer Support » Technical Support

Experience: 5 - 10 years

Worked as a desktop support, service desk and technical support engineer.

Office and Administration » Leadership

Experience: 1 - 2 years

I have been a level 2 support analyst and have been working with Level 1s for support and escalations

Other Skills

Cloud Services » Azure » Security - Microsoft Defender for Cloud

Experience: 1 - 2 years

Currently working as a Technical support engineer and currently supports MSPs, Customers that use mimecast and assist them with Mimecast and Azure issues

Basic Information

Age: 31

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: None

Government ID: Sign Up with Pro Account to View

“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”