Cleaning Business Operations Manager | P&C Insurance Virtual Assistant | Custome

Overview

Looking for full-time work (8 hours/day)

at $6.13/hour ($1,184.00/month)

Bachelors degree

Last Active

June 6th, 2026 (3 days ago)

Member Since

February 28th, 2024

Profile Description

A Customer Support Specialist experienced in handling various customer concerns through multiple channels, including phone, email, and chat. A fast learner who can work with minimum supervision. 

A cleaning business manager with expertise in client relationship management and appointment scheduling. Skilled in leveraging Jobber software to efficiently book and coordinate cleaning services, ensuring seamless customer experiences and optimized team workflows. 
- Client Relationship Management: Building trust, handling inquiries, and maintaining long-term client accounts.
- Consultative Selling: Identifying client needs (residential, commercial, deep cleaning, recurring services) and tailoring solutions.
- Negotiation & Closing: Confidently presenting service packages, handling objections, and securing contracts.
- Scheduling & Dispatching: Coordinating cleaning crews, assigning jobs, and optimizing routes using Jobber’s scheduling tools. 
- Problem-Solving: Addressing client concerns quickly and effectively.
- Adaptability: Adjusting to client schedules, special requests, and evolving company processes.
- Detail Orientation: Ensuring service agreements, schedules, and billing are accurate and transparent. 

Had an experience as a Virtual Assistant in the Property and Casualty Insurance industry (commercial lines), specializing in filling out Acord Forms and creating Certificate of Insurance. 
- Policy Administration: Assisting with policy issuance, endorsements, renewals, and cancellations.
- Document Management: Organizing proposals, certificates of insurance, and client files.
- Data Entry & Accuracy: Maintaining policy records and CRM systems with precision.