IT professional with 3+ years managing full IT infrastructure for a BPO organization
and recent MSP remote support experience with US-based clients.
Core skills:
- Windows Server 2025, Active Directory, DNS, DHCP, Group Policy, Hyper-V, VMware
- Microsoft 365: Admin Center, Entra ID (Azure AD), Teams, SharePoint, OneDrive
- Remote support: Syncro RMM, ticketing systems, SLA-driven environments
- VoIP: Issabel PBX, VICIdial, SIP trunk configuration
- Linux: Ubuntu, CentOS, Kali — CLI, Samba file server
- Monitoring: Grafana, threshold alerting, vulnerability scanning
I ran IT solo at a BPO company for 3 years — I am used to owning problems end-to-end.
Available for US hours, full-time or part-time, immediate start.
Target: $
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