Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Bachelors degree
Last Active
July 13th, 2023 (1062 days ago)
Member Since
May 24th, 2023
Profile Description
I have been a service desk analyst for more than 2 years now and our main goal is to assist associates with their concerns specifically with the tools they use. We use knowledge based articles as our guide in troubleshooting and do research on our own as well. With that, I can say that I have developed my analytical skills and adaptability very well. I worked with business owners who uses Microsoft and whenever they encounter issues with any of their Microsoft applications such as Outlook, Teams, Sharepoint, OneDrive and others, I troubleshoot with them. I am also familiar with Citrix as this is the environment we use.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
Other Skills
Cloud Services » AWS
Experience: 6 months - 1 year
Cloud Services » Azure » Security - Azure Active Directory
Experience: 6 months - 1 year
Cloud Services » Azure » Security - Microsoft Defender for Cloud
Experience: 6 months - 1 year
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 35%
- Influence: 16%
- Steadiness: 27%
- Compliance: 23%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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Mike Killen
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