E-Commerce Operations VA | Shopify | Inventory | Customer Support
I am an e-commerce and operations support specialist with 5+ years of experience in retail operations, inventory tracking, customer service, stock reconciliation, and sales reporting.
I specialized in helping e-commerce businesses stay organized by handling Shopify store tasks, product listings, order tracking, inventory monitoring, customer inquiries, data entry, and daily operations support. My background in retail helped me become detail-oriented, fast-moving, and comfortable working with SKUs, sales reports, supplier coordination, and customer-facing tasks.
I don’t just execute tasks, I build systems that allow stores to scale efficiently and sustainably.
What I Do
Shopify Growth & Operations
Full order management and fulfillment tracking
Supplier communication and escalation handling
Order issue resolution (delays, refunds, replacements)
Backend system building (Google Sheets, dashboards)
Process optimization for scaling stores
Product Research & Launch Systems
Product validation using:
Google Trends
Pinterest demand discovery
Meta Ads Library
Competitor analysis and saturation checks
Structured product selection (not random testing)
Conversion & Creative Systems
AI-powered creatives based on:
Pain points
Emotional triggers
Hidden desires
Customer objections
Product page optimization (high-converting structure)
Creative angle testing frameworks
Product listing and product updates
Inventory tracking and stock reconciliation
Customer support through chat,
Daily and monthly sales reports
Let’s Work
If your store is:
Growing but disorganized
Struggling with fulfillment
Lacking structure for scaling
I can help you fix operations and scale properly.
Experience: Less than 6 months
Experience: 6 months - 1 year
Managed inventory tracking and reporting for multiple distributors, including documentation submitted to international manufacturers in China
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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