E-commerce Specialist | Listings, Fulfillment & Customer Support

Skilled in managing inquiries, resolving order issues, and providing responsive, high-quality service that enhances customer satisfaction and retention.

Skilled in product listing, inventory updates, pricing optimization, and ensuring accurate, high-performing online store content.

I have 5 to 10 years of hands on experience in social media management, working with coaches, entrepreneurs, personal brands, and small businesses across different industries. My role goes beyond posting content. I help brands show up consistently, clearly, and professionally online. I manage end to end social media tasks, including content planning, caption writing, scheduling, hashtag research, basic graphic design, and performance tracking. I am experienced in handling platforms such as Instagram, Facebook, TikTok, LinkedIn, Twitter X, Pinterest, and YouTube, ensuring that each post is adapted to the platform’s format while keeping the brand voice consistent. I regularly work with content calendars, repurposing long form content into reels, shorts, and carousel posts, and organizing workflows using tools like Asana, Buffer, Metricool, Meta Business Suite, Canva, CapCut, and Clockify. I am comfortable collaborating with clients, following brand guidelines, and working independently with minimal supervision. What sets me apart is my attention to detail, strong communication, and ability to understand a brand’s message and audience. I take feedback seriously, meet deadlines, and focus on creating content that feels authentic not spammy or forced. My goal is always to support my clients’ growth by helping them stay visible, organized, and confident online.