Amazon Seller Support Representative/ FBA Reimbursement & Sh

Overview

Looking for full-time work (8 hours/day)

at $4.81/hour ($925.57/month)

Bachelors degree

Last Active

August 29th, 2025 (286 days ago)

Member Since

July 22nd, 2022

Profile Description

Amazon Seller Central Expert
$5.00/hr

I am a seasoned Amazon Virtual Assistant with expertise in managing Amazon Seller Central. Driven by a passion for supporting business growth, I'm eager to apply my skills and experience to help your company thrive and continue expanding.

I've worked with a number of brands in the US, UK, and EU marketplaces over my more than six months of e-commerce expertise. Over this period, I've honed my abilities to effectively manage Seller Central, troubleshoot and optimise listings, provide outstanding customer support, and manage activities with meticulous attention to d ---------- il. I've been able to continuously meet and beyond client expectations while upholding high performance standards thanks to these experiences.

I specialize in navigating and resolving complex FBA reimbursement and shipment claim issues across multiple Amazon marketplaces, including the US, UK, and CA. With hands-on experience in identifying lost, damaged, and incorrectly processed inventory, I’ve helped sellers recover thousands in reimbursements by filing accurate claims and leveraging Amazon’s internal processes effectively.
My strengths include:In-depth knowledge of Amazon’s reimbursement policies and inventory reconciliationProactive case management and follow-up for timely resolutionData-driven analysis to uncover discrepancies and missed reimbursementsExperience with tools like Seller Central, Flat Files, and Reimbursement DashboardsAs an Amazon Account Specialist, here’s how I can support your business:

? Set up FBA/FBM listings and create variations using flat-file uploads ????
? Troubleshoot and resolve listing issues such as suppressed, stranded, or inactive listings ??
? Manage FBA shipments to ensure proper compliance and accuracy ????????
? Handle FBM and FBA orders, including processing returns and refunds ????????
? Respond to buyer inquiries via the Buyer Messaging Tool ????
? Generate inventory reports (daily, weekly, and monthly) to monitor listing performance ????
? Manage A-to-Z claims and chargeback disputes ?????
? Oversee account health, including handling feedback and reviews ????????
? File reimbursement claims for lost or damaged inventory ?????????
? Resolve issues by contacting Amazon Seller Support and managing case files ????????
? Conduct keyword research using tools like Helium 10 and Brand Analytics ????????
? Perform competitor analysis with Keepa, Jungle Scout, and other tools ????????
? Optimize product listings, including titles, bullet points, descriptions, and backend keywords
? Set up and optimize PPC campaigns to boost conversions ????????
? Design and customize storefronts for improved brand presence ?????
? Create A+ content for product d ---------- il pages to increase conversions ????????
? Assist with Amazon Brand Registry enrollment and management ?????????
? Ensure full compliance with Amazon’s policies to prevent suspensions ??????
? Provide assistance with product sourcing ????

Tools I Use:

Amazon & E-commerce Tools:
- Amazon Seller Central: For managing listings, orders, shipments, and overall account health.
- Helium 10 – For keyword research, product analysis, and optimizing listings.
- Keepa – For price tracking and competitor analysis.
- SellerBoard – For profit analytics, expense tracking, and account monitoring.

Marketing & SEO Tools:
- Amazon PPC Manager – For managing Sponsored Ads and advertising campaigns.
- Brand Analytics – For analyzing customer search trends and competitor performance.

Data Management & Productivity Tools:
- Microsoft Excel & Google Sheets – For data tracking, analysis, and reporting.
- Asana / Trello / Favro / ---------- – For task and project management.
- Slack / Microsoft Teams / Skype / WhatsApp – For team communication and collaboration.
- Loom / Zoom / Google Meet – For video meetings and client reporting.

Let me know if you'd like any further adjustments!

Let’s Get in Touch!

Feel free to reach out – I’d love to connect and discuss how we can work together!