Social Media Manager | AI Content Creator

I have 2 years of experience using Canva pro. It started as a hobby while I was working in the office, I used Canva alongside AI tools to create birthday posters and simple designs for my coworkers. When I transitioned into social media management, it became my main tool for creating content templates, editing layouts, adjusting fonts, refining spacing and pacing, and maintaining brand consistency. I also use Canva to organize projects, manage content calendars, and keep workflows structured and efficient.

I have over 3 years of experience as a Billing Supervisor in the real estate industry, handling the full billing process from preparing SOAs and invoices to monitoring accounts receivable and AR aging reports. I regularly follow up on overdue accounts, manage homeowners’ association dues and utilities, and assist clients with billing concerns. I also prepare notices and demand letters when needed, always aiming to resolve issues professionally while maintaining good client relationships.

I have 1 year of hands-on experience using AI tools for content creation and Ecommerce products. I create structured prompts to generate accurate results, enhance images through upscaling, and produce visuals using platforms like Midjourney and Gemini. I also use HeyGen for AI-generated videos and PhotoRoom for background removal and product editing.

Account reconciliation is my FAVORITE part of the billing process because it allows me to analyze details and resolve discrepancies accurately. I have handled over 1,000+ unit owners’ accounts, reviewing balances, payments, adjustments, and historical records to ensure everything matches correctly. I’ve successfully resolved numerous billing discrepancies by identifying root causes and coordinating with clients or top management when needed. I also train billing assistants on proper reconciliation procedures, guiding them on how to review ledgers on SAP, spot inconsistencies, and document corrections systematically.

I have over 3 years of experience as a Billing Supervisor in the real estate industry, handling the full billing process from preparing SOAs and invoices to monitoring accounts receivable and AR aging reports. I regularly follow up on overdue accounts, manage homeowners’ association dues and utilities, and assist clients with billing concerns. I also prepare notices and demand letters when needed, always aiming to resolve issues professionally while maintaining good client relationships.

I have 2 years of experience in video editing using Canva, CapCut, ElevenLabs, and HeyGen. I create both long-form and short-form videos for my personal TikTok and YouTube accounts, handling editing, text overlays, pacing, and basic sound design. I also use these tools when managing clients’ social media, producing structured and engaging video content tailored to their brand and audience.

I have nearly 10 years of experience in email management, handling both internal and client communications. I’m used to organizing inboxes, prioritizing messages, responding professionally, and following up on pending concerns to ensure nothing is missed. I’ve managed high volumes of emails, coordinated with different departments or clients, and maintained clear, timely communication to keep workflows efficient and well-documented.