Customer Service/Admin Support/Marketing/Google Ads Manager

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

June 7th, 2026 (2 days ago)

Member Since

March 14th, 2022

Profile Description

Customer Service, Guest Support & Ads Specialist with 9+ Years of Experience

With over 9 years of experience in customer support and digital marketing, I offer a strong combination of customer-focused service and performance-driven marketing. I have spent 7+ years in customer service roles and several years supporting digital marketing through Google Ads and social media. My experience allows me to understand both the customer journey and how to attract and retain clients through effective communication and online strategies.

Customer Support Experience
I have handled inquiries via phone, email, and live chat using various CRM and property management platforms, including:
-Zendesk
-Gorgias
-Commslayer
-HelpScout
-Salesforce / Stripe
-Guesty
-Hostaway
-AppFolio
-GoHighLevel
-Gmail / Google Workspace

I specialize in providing prompt, friendly, and solution-focused support while ensuring guests and customers have a smooth and positive experience.

-Digital Marketing & Advertising Expertise

-Google Ads: Campaign setup, keyword research, optimization, and reporting

-Social Media Management: Content planning, engagement, and growth

-Canva, CapCut, Adobe

Additional Skills

-Guest and tenant communication

-Maintenance coordination and vendor follow-up

-Order processing and tracking

-Returns, refunds, and dispute resolution

-Administrative support and task management

-Basic project coordination

I am highly adaptable, detail-oriented, and proactive. Whether supporting guests, resolving customer concerns, or optimizing ad campaigns, I focus on improving satisfaction, building trust, and supporting business growth.