I am a highly organized and results-driven Senior Prior Authorization Specialist and Medical Virtual Assistant with over 10 years of experience in U.S. healthcare support, medical billing, and insurance coordination. I specialize in managing the full prior authorization lifecycle—from insurance verification and submission to denial resolution and appeals—consistently maintaining a 98% approval rate.
With hands-on experience supporting Family Medicine, Orthopedics, Rheumatology, Pain Management, Neurology, and Behavioral Health, I am well-versed in EMR/EHR systems including Athena, AdvanceMD, Dr. Chrono, Elation, and Meditab. I am also proficient in major insurance portals such as Availity, NaviNet, Cover
Throughout my career, I have collaborated closely with physicians, therapists, case managers, pharmacies, and insurance providers to ensure accurate documentation, timely authorizations, and smooth reimbursement processes. My strong background in billing, coding (CPT, HCPCS, J-codes), claims follow-up, and compliance with Medicare, Medicaid, and commercial payer guidelines allows me to effectively reduce denials and improve revenue cycle performance.
With a Bachelor of Science in Nursing and a solid foundation in patient care and provider support, I bring a patient-centered, detail-oriented, and compliance-focused approach to every role. I am committed to delivering efficient, accurate, and dependable healthcare administrative support while maintaining the highest standards of confidentiality and professionalism
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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