E-commerce VA for Startups | Product Research | Listing Optimization | Social Me

Overview

Looking for full-time work (8 hours/day)

at $2.54/hour ($480.00/month)

Bachelors Degree

Last Active

June 12th, 2026 (5 days ago)

Member Since

July 22nd, 2020

Profile Description

My background combines real business experience, customer service, and teaching. As a former small business owner, I managed inventory, pricing, and daily sales while building strong customer relationships. I also worked as a Customer Service Representative handling high-volume inquiries and as an ESL teacher, where I developed strong communication and organization skills.


These experiences allow me to support eCommerce brands not just with tasks but with a deeper understanding of operations, customer behavior, and business growth.


You didn’t start your eCommerce business to spend your time uploading products, tracking orders, or answering the same customer questions all day. That’s where I come in.

I’m Rowena, call me Wheng! I’m an eCommerce Virtual Assistant helping online store owners stay organized, streamline operations, and create a smooth customer experience. I support Shopify and online stores with reliable, detail-focused work so you can focus on scaling your business.


What I Do:


• Shopify Product Listing (Manual and SEO-Optimized)
• Product Research & Competitor Analysis
• Order Processing & Fulfillment Tracking
• Customer Support (Email and Chat)
• Inventory Tracking & Data Entry
• Social Media Support & Content Scheduling


My Process:


1.
Listen & Learn: I understand your store, products, and workflow

2.
Plan & Prioritize: We focus on tasks that impact your sales and operations

3.
Execute & Optimize: I handle the backend while improving efficiency

4.
Refine & Grow: I adjust based on feedback and results


Tools I Use:


1.
eCommerce Tools: Shopify, Yaballe, E-sync, Zik Analytics

2.
Design & Content: Canva, CapCut, Meta Business Suite

3.
Productivity: Google Workspace, Trello, ClickUp

4.
Communication: Slack, Zoom, Google Meet

5.
AI Tools: ChatGPT, Grammarly, Perplexity




My approach is organized, proactive, and business-minded. I do not just complete tasks. I help keep your store running smoothly and efficiently.


If you are ready to simplify your operations and focus on growing your eCommerce business, let’s connect.