
Ava Donalie Ferolino
With almost three years of experience in the BPO industry, one year as an executive virtual assistant, and three years as a writer, I bring a diverse and robust skill set that will be invaluable as I transition to freelancing. I have demonstrated proficiency in navigating complex processes, handling sensitive information, and providing empathetic customer service. My expertise lies in effectively communicating solutions while maintaining high service quality standards. As an executive virtual as