I am an experienced Virtual Claim Representative with over two years of hands-on expertise in the roofing industry, specializing in creating accurate and comprehensive estimates that streamline the insurance claims process. With a background in Industrial Engineering, I bring strong analytical and problem-solving skills that ensure efficient, cost-effective, and precise solutions for clients.

What I Offer:



Industry Expertise – Skilled in roofing systems, materials, and processes to provide reliable and industry-aligned estimates.


Proven Insurance Claims Support – Experienced in working with insurance adjusters, contractors, and homeowners to secure fair compensation and speed up approvals.


Accuracy & Detail – Deliver meticulous estimates with all costs accounted for, reducing unexpected revisions.


Fast & Efficient Turnaround – Committed to providing timely support to prevent project delays.


Clear Communication – Maintain transparency and ensure all parties are informed throughout the claims process.


Integrity & Reliability – Estimates are fair, transparent, and built on trust.


Adaptability – Stay updated on roofing industry standards, materials, and techniques to deliver relevant solutions.


If you’re looking for a detail-oriented, reliable, and client-focused professional who can help navigate the complexities of insurance claims and roofing estimates, I’d be glad to support your project.

Hi. I'm your average tech savvy guy who have been exposed to computer from a very young age and also studied Computer science and Computer Engineering in my hometown. I have a 2 year+ experience working on a Customer Service environment and currently a Virtual assistant grants consultant at D.A Lamont. A Public adjuster based on the United States.

I am a reliable Virtual Assistant with experience in Xactimate estimating and QuickBooks bookkeeping. I help contractors and businesses create accurate estimates, manage insurance claims, and keep financial records organized.

Skilled in Xactimate (sketching, line items) and QuickBooks (AP/AR, bank reconciliation, reports), I focus on accuracy, efficiency, and meeting deadlines.

I am detail-oriented, easy to work with, and committed to helping your business run smoothly.

Feel free to contact me through my email - -----------

-Project Coordinator - Water damage
-Virtual Assitant (calls, emails and administrative tasks)
Applications:
-Google applications (Sheets, Calendar, Forms, etc.)
-Adobe Photoshop
-Salesforce
-Microsoft Office
-Xactimate

Xactimate Specialist was founded by a team Civil Engineers with over a decade of experience providing estimating services on US Roofer, Claim & Supplements handling and Restoration companies. We provide companies workforce members who are personally trained by us and making sure they're capable of the open position.

I am Larra Luna Lauron from Cebu,Philippines. I graduated last 2017 with a degree of Bachelor of Science in Industrial Engineering.

I have an experience working as a customer service representative for 5 months when i d----------- to pause my studies for 1 semester due to financial difficulties, during this time i handle customer complains and assist them in resolving their technical concerns specifically with their internet, phone, and cable as well as address their billing issues.

After i graduated in college I was hired as a management trainee wherein I am directly reporting to the Company President, he will be giving instruction on the things that he wants me to work on. I handled several studies and assisted different departments to improve their efficiency and productivity as well as to save cost. A year after I was hired, I was promoted as production supervisor in which I manage the scheduling of the items to produced to achieve what was planned and maximize available resources, I was also responsible in creating the manpower schedules, approval of their leaves as to not disrupt the operations.I was also able to handle other departments such as Storage Department, Processing & Kitchen, and Technical Service Department. On top of that I handle their individual concerns within the company, and also creates individual assessment for at least 80 employees.For the period of 6 years with the company i have gained a lot of experience that are very useful to my professional career.

I have been a public servant in which i was elected and held a position in our Barangay.

I have also an experienced working as a freelancer specifically a drafter wherein i utilized the Xactimate software to create sketch and layout for our clients.As a freelance drafter we are responsible in providing our client a 2D and 3D floor plan layout depending on their needs. Most of our clients our those from the states that was affected by typhoons, tornado's, etc. to help and aid them in restoring their home, industrial building, or even commercial building


I am very flexible and a fast learner. I can easily adopt to changes, i am proud to say that i have a very good and excellent communication skills both in written and verbal. I can also adjust to different types of personality and can deal with people professionally. My aura is very bright that can bring more energy to the group.

With my wide variety of experience i can say that i can do a very good job at any position given.I have a very good understanding with the business practices and etiquette. If chance be given i am very much willing to do an interview.

Looking forward to working with you soon.

A Estimator Writer we are taking the file through the Xactimate that the company web tool browser provided and we open the file. Then we estimate the storm damage of that order we received.

AutoCAD, SketchUp, Cost Analysis, Project Management, Microsoft Excel, Microsoft PowerPoint, Microsoft Word

About Me

I am a dedicated and results-driven professional with extensive experience in client relationship management, estimating, claims coordination, and accounts receivable. As a committed working mom, I bring strong time management, accountability, and adaptability to every role I take on.

I am known for being reliable, detail-oriented, and highly organized, with a strong focus on delivering excellent customer service and maintaining positive client relationships. My background in financial operations, collections, and estimating has equipped me with the ability to manage accounts efficiently, resolve issues proactively, and support overall business growth and financial stability.

With experience working in fast-paced environments, I am confident in my ability to contribute positively to a team while maintaining professionalism, accuracy, and client satisfaction.

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Why Should You Hire Me?

I believe I would be a strong asset to your team because of my solid experience in insurance estimating, account management, collections, and financial operations. Throughout my career, I have consistently demonstrated strong organizational skills, attention to detail, and the ability to manage multiple responsibilities in fast-paced environments.

As a Commercial Account Manager and Estimator, I maintained accurate CRM records, prepared and reviewed Xactimate estimates, and communicated directly with clients and stakeholders to ensure smooth project coordination and customer satisfaction. My experience also includes supplement preparation, insurance claim coordination, and working closely with adjusters and project managers to align scopes and budgets.

In my roles as a Claims Coordinator, Collections Specialist, and Accounts Receivable Assistant, I handled invoicing, payment tracking, collections, and client communications while improving account recovery and maintaining positive customer relationships. I am also experienced in using various CRM and operational tools.

Additionally, my background in HR and office administration strengthened my ability to work collaboratively, maintain compliance, and support efficient business operations.

With my combination of estimating expertise, financial management experience, and client relationship skills, I am confident in my ability to contribute positively to your company’s growth and operational success.

I am a Claims Specialist in the restoration industry who assists property owners in navigating the insurance claims process from initial damage assessment through final resolution. My work includes evaluating property damage, preparing accurate Xactimate estimates, and coordinating with insurance adjusters to help ensure claims are reviewed and settled fairly and efficiently.

I understand that property damage can be a stressful experience for homeowners and business owners, so I focus on making the process as smooth and manageable as possible. I prioritize clear communication, careful attention to detail, and consistent follow-through to keep clients informed while ensuring each claim progresses efficiently.

Core strengths:
• Assessing property damage and managing restoration claims
• Preparing detailed and accurate estimates using Xactimate
• Communicating and collaborating with insurance adjusters on claim settlements
• Providing consistent updates and support to clients throughout the process
• Managing multiple claims while maintaining organization and efficiency
• Working with restoration platforms and Microsoft Office applications
• Problem-solving and adapting to evolving situations
• Supporting team coordination and project management

Experienced since July 2022, I build detailed, defensible Xactimate estimates, supplements, and appraisal files for roofing, mitigation, general contractors, and law offices. I specialize in identifying missed scope, maximizing claim value, and strengthening line item justification.

I also provide administrative support, including organizing files, managing communications, and preparing supporting documentation—helping you save time and streamline operations.

Accurate, efficient, and results-driven, I deliver work that supports smoother negotiations and faster claim resolution. Work samples available upon request.

I am Xactimate Estimator/Supplementer specialist for roofing and siding claims. Expert in using CRM like JobNimbus, Acculynx and Google Workspace working with US client.

Experienced CAD Operator with a National Certification in Technical Drafting and Mechatronics Servicing. Expert in NC drawing preparation for production. Proficient in Architrend Zero, AutoCAD, Revit, SketchUp, Xactimate and CADMatic Hull. Currently serving as a CAD Operator, producing detailed architectural drawings, with a strong focus on quality standards and customer satisfaction. Adept at drafting architectural, structural, electrical, and plumbing layouts, and known for effective teamwork, communication, and problem-solving. Seeking to contribute precision, innovation, and cross-cultural collaboration to a globally minded organization, while continuing to grow toward technical leadership and deepen integration into Japanese engineering practices.

I am a licensed Civil Engineer with over 3 years of combined experience in construction management, project planning, and restoration estimating. I specialize in preparing accurate estimates using Xactimate, Claims Connect, MICA, and Fire & Ice, with a proven track record of handling water mitigation, mold remediation, contents, and fire damage claims.