I am an experienced professional with expertise in product knowledge and handling complex concerns and issues, particularly in the dental insurance sector. With about four years of experience in dental insurance verification and claims review, I have effectively managed various tasks, including phone support. My proficiency includes detailed breakdowns of benefits, eligibility, frequency, and limitations for insurance verification, payment status details, coordination of benefits, denial due to provider-related issues, and overpayments for claims review. I am compliant with HIPAA regulations, have strong attention to detail, and have a solid understanding of ADA codes and dental terminologies. Additionally, I excel at multi-tasking and can work efficiently with minimal supervision.
Tools: Salesforce, Zendesk, Dental Exchange, Claim Connect, Dos-based system.
I am an Executive Virtual Assistant for Real Estate Investors, bringing extensive expertise in email, chat, and phone support. My skills include lead generation and converting cold calls into hot leads, ensuring a steady stream of potential clients. I am proficient in scheduling and appointment setting, allowing seamless coordination and time management. Additionally, I excel in social media marketing and management, enhancing online presence and engagement. As an Acquisition/Disposition Manager, I am adept at wholesaling off-market properties and have experience working closely with sellers, buyers, and transaction coordinators to facilitate smooth real estate transactions. Landing page creation using REIBlackbook, I work well with CRMs and different tools such as REIBB, Trulia, Zillow, Redfin, MLS, Propstream, MLS, -----------, -----------, Xencall, Hubstaff, etc.
I also work as a VA for fitness and nutrition coach. My expertise in handling client inquiries, confirming appointments, and making schedule adjustments has contributed to smooth and efficient operations. I am skilled at using scheduling software and tools, which enhances my ability to organize and streamline appointment-setting processes. My strong communication skills and attention to detail make me highly suitable for this role, as I can effectively manage client interactions and ensure satisfaction.
It has been my goal to work with Integrity, provide accurate information, and deliver quality work. I can multitask and work with minimal supervision. I’m a very positive and resourceful person.
Sincerely,
Mari -----------
