E-commerce Customer Support Specialist with experience handling 100–300 tickets daily using Gorgias. Skilled in Shopify order management, refunds, and resolving customer concerns while maintaining a high-quality brand experience.

HTML, CSS, JavaScript, React.JS, Next.JS, Firebase, ----------- , ----------- , PHP, MySQL, Laravel, Bootstrap, Jquery, Brilliant Directories, WordPress

As an experienced customer service representative with four years in the field, I bring a deep understanding of what it takes to deliver exceptional service. I have honed skills in active listening, clear communication, and effective problem-solving to quickly identify and address customer needs. My experience in teaching has strengthened my ability to explain complex information clearly, while my social media management background has refined my skills in handling inquiries and maintaining a positive brand image under pressure. Known for being dependable, compassionate, and solutions-oriented, I am committed to delivering high-quality support in every interaction, efficiently using CRM systems and metrics to ensure customer satisfaction and continuous improvement.

Need to scale your eCommerce?
A+ eCommerce experience
Store Optimization
High-Speed Internet & Devices

Here's how

Backend Support
I handle day-to-day store operations, reducing weight on your workload.
Product & Inventory Management
Order Management
Shipping & Fulfillment
Task Delegation

Data & Performance Insight
Know what’s working and where to improve.
Custom Dashboards
Automated Google Sheets/Docs Reports
Sales & Traffic Tracking

Conversion Rate Optimization
Ensuring your business is growing like a rocket
ASCEND Method
CRO Roadmap

Product Photo Editing
Turn your product photos into scroll-stoppers.
Background removal & cleanup
Color correction & resizing
Lifestyle mockups & creative edits

Storefront Optimization
Make your store look excellent, load fast, and convert visitors into loyal customers.
Navigation & Layout Improvements

Tools & Platforms I used to Scale
Shopify Admin
EZ Exporter
Google Productivity Tools (Sheet, Drive, Docs etc.)
Google Analytics
ClickUp
Shopify Flow
Canva
Slack
Microsoft Clarity
Poky

As you can see, I can hit the ground running. If you prefer to use other software, throw it my way; I’m tech-savvy and can learn fast.

Ready to scale your eCommerce? Let’s make it happen!
Message me today, and let’s talk strategy.

Looking for a reliable eCommerce Virtual Assistant who understands both backend operations and conversion-focused design?

I help growing eCommerce brands maintain organized, scalable stores while improving product visibility and presentation. With 8+ years of experience supporting international clients, I specialize in product listing optimization, store management, and professional product visuals across Shopify, Amazon, and eBay.

My approach is detail-driven and results-focused?ensuring accurate listings, consistent branding, and smooth backend workflows that support long-term growth.

Key Services / Skills
- eCommerce Virtual Assistant
- Product Listing & Optimization
- Shopify Product Listing
- Amazon Product Listing
- eBay Product Listing
- Product Upload & Bulk Listing
- High-Volume Product Listing
- Backend Store Management
- Product Variations, SKUs & Pricing Setup
- Product Title & Description Writing
- Keyword Research & Basic SEO
- Inventory & Order Management
- Graphic Design for eCommerce
- Product Infographics & Listing Images
- Canva Graphic Design
- Photo Editing & Image Enhancement
- AI-Assisted Product Content & Images
- Product Research
- Data Entry & Quality Control
- Customer Support (Email, Chat, Order Support)

I help business owners, e-commerce store owners, and property hosts run their operations smoothly — so they can focus on growth while I handle the work behind the scenes.

I specialize in three core areas:

SHOPIFY VA & E-COMMERCE SUPPORT
- Product listing & catalog management
- Collections, inventory, and theme customization
- Order fulfillment and basic on-page SEO
- Customer inquiry handling via Shopify inbox
- App integration support and discount setup
- Tools: Shopify · Canva · Google Sheets · Meta Business Suite

GENERAL VIRTUAL ASSISTANT
- Email management and inbox organization
- Calendar scheduling and appointment coordination
- Data entry, research, and document organization
- Social media content scheduling and community engagement
- Chat-based client communication and follow-ups
- Tools: Google Workspace · Trello · Zoom · Slack · Calendly · ChatGPT · Canva · Claude

AIRBNB & STR VIRTUAL ASSISTANT
- Guest communication — pre-booking, check-in, check-out, and post-stay follow-ups
- Reservation and calendar management — preventing double bookings and syncing availability
- Hostify PMS — listing updates, booking workflows, and calendar sync
- Guest concern handling and complaint escalation following host SOPs
- Review follow-up management to encourage 5-star guest feedback
- Tools: Airbnb · Hostify · Google Calendar · Gmail · Slack · Trello

CERTIFICATIONS & TRAINING
- Lead Generation & Appointment Setting — New Generations Academy (April 2025)
- Social Media Management — Paid Certification (April 2025)
-General Virtual Assistant — Paid Certification (July 2022)
- Amazon Product Listing Internship (April 2023)

RECENT EXPERIENCE
- STR VA — Two UK-based private Airbnb & Hostify hosts (2024–2025)
- Social Media Manager — Chuan Hing Metal Fabricator Corp. (2026–Present)
- Shopify Demo Store — "Abide" Christian Lifestyle Brand (self-built, 6 SKUs)

I bring 10+ years of professional written communication experience, a process-driven work ethic, and a genuine commitment to delivering consistent, reliable support across every role I take on.

Open to full-time and part-time remote work. Message me and let's talk about how I can help your business, store, or property thrive.

Hey! My name is Brigette with three years of experience as a Virtual Assistant.

I am always ready to assist business owners and CEO's. Being adaptable when it comes to handling different roles and tasks.

Brigette can help you with:
1. Lead Generation
2. E-Commerce Shopify Product Listing or Manage your accounts on Shopify
3. Data Entry / Admin Tasks
4. Social Media Management

I dare you to view my portfolio and get back to me if you want what I am offering.

Short Profile Headline:

Virtual Assistant | Shopify & Amazon VA | Admin Support | 1+ Year Experience

Full Profile Description:

Hi, I'm Christopher Renomeron, a dedicated Virtual Assistant with over 1 year of experience providing reliable administrative and e-commerce support to clients and businesses. Within that experience, I've spent the last 6 months specializing as a Shopify and Amazon Virtual Assistant, helping online sellers manage and grow their stores efficiently.
My core skills include:
E-commerce (Shopify & Amazon):

Product listing & optimization
Inventory & order management
Store maintenance & updates
Customer service & order support
Amazon Seller Central tasks
Basic product research

General Administrative Support:

Data entry & documentation<8efe80624d780eba0c6493ec45140364>Email and calendar management
Internet research & lead generation
File organization
Task and project coordination

I'm known for being detail-oriented, trustworthy, and quick to adapt to new tools and platforms. I take pride in delivering high-quality work on time, communicating clearly, and treating every client's business like my own.
I'm looking for long-term opportunities, especially with e-commerce brands on Shopify or Amazon, where I can continue growing my skills while providing consistent, dependable support.

E-commerce Virtual Assistant & Customer Service Specialist with 5 years of experience supporting Shopify stores and subscription services. I specialize in billing, subscription management, payment troubleshooting, refunds, order processing, ticket management, and high-volume customer support.

I manage customer inquiries via email, live chat, SMS, and social media, ensuring fast, accurate, and empathetic responses. Skilled in conflict resolution, knowledge base updates, customer retention, upselling, and first-contact resolution, consistently achieving high CSAT ratings.

Proficient in Zendesk, Shopify, Gorgias, Salesforce, Stripe, Braintree, Upscribe, Recharge, ShipBob, Notion, Slack, Google Sheets & Docs, Zoom, and Microsoft Office Suite. Detail-oriented, proactive, and results-driven, I help businesses streamline operations, reduce chargebacks, and improve customer satisfaction and loyalty.

Growing a business takes time, and your time is best spent on strategy, sales, and serving your customers, not getting buried in repetitive tasks. My goal as a Virtual Assistant is to help business owners scale their business, reduce their workload, and keep their daily operations running smoothly by providing dependable administrative, customer service, ecommerce, and bookkeeping support.

I specialize in supporting businesses as a Shopify Virtual Assistant, Entry-Level Bookkeeper (Xero Certified), Executive Assistant, and Customer Service VA. Whether it's managing your Shopify store, uploading and optimizing products, maintaining accurate records, responding to customer inquiries, organizing your inbox and calendar, or handling day-to-day administrative tasks, I work with accuracy, efficiency, and attention to detail so you can focus on growing your business.

With over 3 years of customer service experience in the BPO industry, I understand the importance of professionalism, clear communication, and creating a positive customer experience. I also have hands-on experience with Shopify product listing, product uploads, product scheduling, SEO product optimization, inventory management, Google Workspace, Microsoft Excel, Google Sheets, CRM systems, Canva, ChatGPT, email management, calendar management, and administrative support.

As a Xero Certified Bookkeeper, I can assist with bank reconciliation, accounts payable (AP), accounts receivable (AR), invoice processing, expense tracking, and maintaining organized financial records. While I continue to grow my bookkeeping experience, I bring a strong commitment to accuracy, confidentiality, and continuous learning.

I believe a great Virtual Assistant is more than someone who completes tasks—they become a reliable partner who helps improve workflows, stay organized, and create more time for business owners to focus on growth. I am proactive, detail-oriented, coachable, and committed to delivering high-quality work while meeting deadlines and following your processes.

If you're looking for a reliable Virtual Assistant, Shopify VA, Executive Assistant, Customer Service VA, or Xero Certified Bookkeeper who genuinely wants to help your business grow, streamline operations, and provide dependable support, I'd be happy to become part of your team.

Customer Service & E-Commerce Specialist with extensive experience managing customer support and order operations for multiple UK and US-based e-commerce stores. Skilled in delivering efficient, high-quality support while handling complex order issues, refunds, replacements, and dispute resolution. Proficient in leveraging modern support and e-commerce tools to optimize workflows and enhance customer satisfaction.

Key Experience & Skills:
•Managed 100–120 daily customer emails and support tickets, ensuring timely and professional responses.
•Handled order creation, processing, tracking, refunds, replacements, and chargeback evidence for multiple e-commerce stores.
•Resolved customer disputes and complaints using effective conflict resolution techniques.
•Experienced with Zendesk, Gorgias, Groove, and Freshdesk for support ticket management and workflow optimization.
•Oversaw Amazon dropshipping operations, including product listings, inventory updates, supplier coordination, and order fulfillment.
•Delivered excellent customer communication for both UK and US markets, adapting to different time zones and customer expectations.

Let's work together and grow your business!

Feeling overwhelmed managing your online store?

I help busy store owners like you take the stress out of running an online business—so you can focus on growing sales instead of juggling endless tasks.
I turn time-consuming tasks into efficient, results-driven processes—so you can focus on growth while your business runs smoothly behind the scenes.

Here are the tasks I can take off your plate
- Email marketing (Klaviyo)
- Product listing & content upload
- Optimizing product titles & descriptions
- Image editing & optimization (product images, banners)
- Discount code & coupon creation (Shopify)
- Creating size guides & product sizing charts
- Data entry & CSV import/export
- eCommerce store management (Shopify)
- Customer service (emails, returns, refunds)
- Inventory management
- Google product feed optimization
- Admin support & backend tasks
- Web banner design (Canva)

Here are some of the tools I am experienced with:
- Capcut
- Canva
- Microsoft Excel
- Microsoft Word
- Dropbox
- Slack
- Trello
- Chat GPT
- Klaviyo
- Gelato
- Linnworks

Why Choose Me:

Expertise & Experience: With 5 years of experience in ecommerce, I bring a wealth of knowledge and expertise to every project.

Client-Centric Approach: I prioritize your success and satisfaction, delivering personalized solutions that align with your goals and objectives.

Reliability & Dedication: You can count on me to go above and beyond to exceed your expectations and deliver results that drive tangible business growth.

Communication & Collaboration: I believe in open and transparent communication, keeping you informed every step of the way and collaborating closely to ensure your vision comes to life.

Ready to take your ecommerce business to new heights? Let's partner together and create a winning strategy that propels your brand to success! Contact me today to get started.

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WhatsApp: -----------

Here's my resume
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Here's my portfolio
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Amazon Ads and Beyond: Leverage the Power of Social Media Marketing, Email Marketing, & Influencer Marketing.

A man who found his purpose! Been in Seminary Formation for 6 Years, been teaching Philosophy Subjects at Universities for 8 Years, trained Digital Marketing & Amazon Account Management for 1 year, manage client's ecommerce business for 3 years and help them grow at the same time doing his best to empower local communities & giving them sustainable livelihood.

I am an advocate of Social Enterprise. It is a revolutionary approach to entrepreneurship to achieve social, environmental, or community objectives, prioritizing positive societal impact alongside financial sustainability of those people who left behind in the society.

Last March 2024, Despite of pretty high challenges, I successfully set up & create an Amazon Handmade Store for our handmade local products. These products are made by our weavers, sewers, grass processors, & farmers.

This is just the beginning of my venture. On the near future, I have dream of bringing other local products & delicacies of our farmers, sewers & weavers. This will certainly uplift their way life. It will certainly help them send their children on school, put foods on their tables, & will pay hospital bills when someone get sick on their family.

Again, let's make change on our own little way!

I'm here to turbocharge your business journey with my expertise in E-commerce, Social Media, and Digital Marketing. Consider me your trusty guide, navigating your business through uncharted waters. Specializing in Shopify Magic, Amazon Wizardry, Ad Mastery, Email Wizardry, Social Media Mastery, Content Crafting, and SEO Mastery with AI, I'll help transform your brand into a standout success story. Let's not just talk about skyrocketing business growth; let's make it happen. Ready to see those sales figures climb? Let's chat and turn your aspirations into achievements. Let's Take Your Brand to New Heights – Together!

Welcome to my online jobs profile. Before you review my profile description, please note that my rate is $40 per hour. If this does not fit within your budget, I kindly ask you to consider other jobseekers. I am a professional Shopify developer with extensive experience.


I have spent the last 10 years building and managing Shopify stores as a Senior Developer with a strong background in:
- Theme Customization
- App Integration
- Responsive Design
- SEO and Analytics
- Product Management
- Payment and Shipping Configuration
- Security and Compliance
- Custom Liquid Coding
- Third-Party API Integration
- Shopify Scripts
- UX/UI Design
- Data Migration
- Performance Optimization
- Shopify Plus Features
- Inventory Management
- Multi-channel Integration
- Automated Workflows
- Custom Reports and Analytics
- Order Management
- Multi-language Support
- Custom Checkout Experiences
- Payment Gateway Customization
Here are the programming languages in which I am an expert:
- Liquid
- HTML
- CSS
- JavaScript
- PHP
- SQL
I am experienced with various CMS platforms, including WordPress, Drupal, and Joomla. However, my primary focus is on developing with Shopify. That said, I am open to working with other CMS platforms if the opportunity arises.
If you have any doubts about my job summary, please feel free to review my client ratings on my profile. My previous clients have given me the highest ratings and positive feedback, reflecting their satisfaction with my work.
Portfolio:
https://-----------/NicholeJohnEhilla