I am a results-driven Ecommerce Assistant and Data Entry Specialist with proven experience managing and optimizing product listings across Amazon, Shopify, eBay, and Etsy. I help businesses scale by ensuring their product data is accurate, well-structured, and optimized for performance.

My expertise includes end-to-end product listing creation, bulk and manual uploads, SKU and variant management, image handling, pricing accuracy, and detailed product descriptions. I am highly experienced with dropshipping tools such as Oberlo and Dropified, and I efficiently manage large catalogs while maintaining strict quality standards.

Beyond product listing, I provide in-depth web research, data verification, and WordPress blog posting, always following brand guidelines and platform requirements. I am detail-focused, dependable, and proactive committed to delivering clean, error-free work that supports long-term growth.

If you're looking for a dedicated ecommerce professional who values precision, consistency, and reliability, I'd be happy to support your business.

I am a Wordpress Web Developer which I do mostly is developing ecommerce and wordpress websites. I have experience in using Elementor Pro, Cornerstone X Theme Pro, Divi, Genesis and Woocommerce.My skills main focus is in web development. I am used in HTML, CSS, PHP, Bootstrap and responsive websites. Familiar in using cpanel, ACF, SEO, AND Adobe XD & PS. I mainly used Photoshop in editing images, logos and banners. I consider web development as my strength and I am confident in enhancing and using this as my core skill. jmpuerto@ymail.com

Thank you for viewing my profile! I am a detailed and thorough professional.
I introduce myself as a dedicated person.
I have a wide experience as a Marketing Assistant.
I can do data entry management.
I also have a wide experience on Magento as a product uploader.
I work as a Chat operator for over 5 years. I am an all around Virtual Assistant.

I am confident that my 15 years of expertise and abilities make me an ideal candidate.

MY EXPERTISE:
Web Research - Data Collection/Data Mining/Internet Research
Linkedin Data Collection
Zoom Info Data Collection
Lead Generation
Product Research
Real Estate Research and Data Entry
Restaurant Menu Creation
Magento Uploading, Editing, Deleting products
E-commerce Expert
Amazon Listings
Ebay/Amazon Research

Frontend Developer with 8+ years of experience building high-performance eCommerce storefronts. Specialized in Magento 2 and BigCommerce theme development, UI/UX customization, responsive interfaces, and frontend integration of third-party modules. Known for transforming complex designs into clean, scalable, and conversion-focused user experiences. Strong collaborator with designers, backend engineers, and QA teams in fast-paced Agile environments.

I am a web developer with a decade of experience in Wordpress and Magento 1 and 2 projects.
Most recent projects are focused more on M2 projects and roles the covers front-end and back-end development.
With those years of web development it is almost synonymous that I have acquired skills like Linux Server management, CI/CD, Git, Project Management and other skills that are acquired in years of development.

Senior Level Web Developer specializing in back-end development.
Well-versed in numerous programming languages including
PHP, JavaScript, C#, Java

TESOL-certified ESL educator and Customer Service Specialist with 7+ years of experience in e-commerce operations and client support. Licensed Professional Teacher (LET, 2023) with a Master’s in Language Teaching (ongoing). Skilled in lesson planning, classroom management, and ICT integration for effective English instruction. Proven expertise in Shopify, Amazon Seller Central, Stripe, and Kount for secure and efficient online transactions. Strong communicator in English, Cebuano, and Filipino, with a track record of improving learner confidence and customer satisfaction.

Web Developer with expertise on both front and back-end, proficient in HTML/HTML5, CSS/CSS3, PHP, Javascript, Jquery and Ajax

I hold a Bachelor's degree in Information Technology and bring over 14 years of total professional experience specializing in search engine optimization, e-commerce operations, and high-level customer support. I began my career in the digital space as an SEO Specialist, where I spent years mastering on-page and off-page optimization campaigns, meticulous website audits, link building, and data-driven keyword research to effectively drive organic search visibility and page rankings.

Following my technical SEO roles, I transitioned into customer support and operations, catering to major gaming clients based in the US and South Korea. Over the course of more than three years, I scaled from an email support specialist to a Junior Lead, where I managed multi-channel support platforms, resolved complex escalations, and supervised daily operations and workforce allocation to ensure seamless service delivery.

Most recently, I spent over five years dedicated entirely to the e-commerce sector, supporting an established Australian retailer. I started as an Online Product Coordinator, where I took full ownership of end-to-end product listings, visual merchandising, and daily website and marketplace maintenance using data-heavy systems like Magento. I was responsible for executing product listings, auditing storefronts for accuracy, managing inventory counts, and implementing pricing and promotional updates. Because of my strong performance, I advanced to Ecommerce Content Team Leader, spending more than three years overseeing front-end operations, tracking key performance metrics, and coaching a dedicated team to exceed client expectations. This collective background makes me a highly versatile, tech-savvy professional who deeply understands how to manage, maintain, and scale a digital storefront.

FRONT END
Web Fundamentals
jQuery Framework
Mobile/Tablet/Desktop Responsive
Web Design (CSS)

Certificate
https://www.testdome.com/cert/4fe0fd94ae8940aa80edc7839205 ac45

Skills
Front-End: CSS,HTML,jQuery, Media Queries
Back-End: PHP, OOP
Framework: Bootstrap
Databases: MySql
Graphics Design: Adobe Photoshop / Adobe Illustrator

Tools for Web Development: Sublime, Notepad ++, PHP Storm
Task Management: Odoo, Basecamp, Trello, and Asana
Project Issues: Bugherd
Approach when managing a project: Work Breakdown Structure, SCRUM me thod

BACK END
Server-side programming language
Database technologies
CMS Platform
Magento 1 & Magento 2
WordPress
Joomla
Custom CMS

Project Management
Web Developer Senior Team Lead
Business Analyst

Other Areas of expertise
Search Engine Optimization
Google Analytics
Google Search Console
Site Speed Optimization
Ecommerce Tracking

Virtual Assistant. Magento 2 Data Administartor. Bigcommerce Administrator. Ecommerce Data Entry

E-Commerce Catalog and Website Content Specialist - Amazon | Shopify | Adobe Commerce | FullfilEngine | SEO | Wordpress l ChannelEngine

- eCommerce Operations and Content Specialist with 4+ years of experience managing 8K-26K high-volume product catalogs, marketplace listings, and content workflows across Shopify, Magento, Amazon, eBay, and PIM systems.

- I focus on fixing product data issues, improving listing accuracy, and streamlining publishing workflows so teams can manage large catalogs without friction.

- I have worked with eCommerce and support operations across the United States, Canada (English and French), United Kingdom, Europe, Australia, and the Philippines.

- I also have experience supporting customers on Wise (business and personal financial accounts) in a high-volume support and compliance environment.

Upwork: https://www.upwork.com/freelancers/~01c1e48249215 cea30?mp_source=share
Linkedin: https://www.linkedin.com /in/jeaniel-delos-santos/
Portfolio: workwithjeaniel.wordpress.com
YouTube Introduction Video: https://youtu.be/4JnV316Mmts?si=DWVGG7PGkB_Bj2OI
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Key Metrics and Achievements:

- 55+ eCommerce stores supported across Shopify and fulfillment platforms
- 26,000+ SKUs managed across Amazon, eBay, and multi-channel marketplaces
- 8,000+ SKUs managed across multi-region websites (US, Canada EN/FR, Australia)
- 75% faster onboarding and product setup workflows through process optimization
- 1,300+ hours on a single long-term enterprise project (BigAssFans.com )
- $30K+ earned on long-term catalog operations project
- Improved publishing output speed during peak periods and eliminated backlog bottlenecks
- Consistently ranked Top 3 Customer Support performer out of 300+ agents in QA and support - operations
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Core Skills:

- Product catalog management and optimization
- Bulk uploads, imports, SKU normalization, and data cleanup
- SEO product titles, descriptions, metadata optimization
- Marketplace listings (Amazon, eBay, Debenhams, ManoMano)
- Suppressed listing troubleshooting and variation fixes
- PIM systems (Akeneo, ChannelEngine, Salsify)
- Shopify, Magento, WooCommerce, WordPress CMS
- HTML and CSS product page updates
- QA audits, catalog validation, and reporting
- Workflow optimization and backlog management
- Advanced Excel and Google Sheets automation
- AI tools for content creation, QA, and validation
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Value I Bring:

- Faster and more accurate product publishing cycles
- Cleaner, structured, and scalable product catalogs
- Reduced manual workload through workflow optimization and bulk operations
- Improved listing accuracy across multiple sales channels
- Stronger SEO visibility and better product discoverability
- Stable catalog operations during high-volume periods

"If you need someone who keeps your catalog clean, consistent, and moving at a steady pace, I can help."
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Background and Experience:

- Started working at 13 in my family’s retail business, building early experience in sales and operations
- 4+ years in Customer Support, QA, and eCommerce operations including Wise and BPO environments
- Experience supporting global customers in compliance, verification, and high-volume support systems
- Promoted into Subject Matter Expert role, handling coaching, QA, and training for 20 to 30 agents
- Strong collaboration with engineering, product, marketing, UX, and operations teams
- Outside of work, I stay structured through fitness, podcasts, and audiobooks, which helps maintain focus and consistency in fast-paced environments
- Regularly read productivity and habit-focused books such as Atomic Habits, applying principles like breaking complex tasks into smaller steps for better execution and consistency
- Naturally proactive and goal-oriented, with a strong focus on aligning daily work output with larger business objectives and measurable results
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Message me and I will walk you through how I can improve your setup.

To secure a position that enables me to expand my abilities and gain hands-on experience in a professional environment. I am eager to enhance my skills, learn continuously, and contribute effectively to the company’s goals and success through hard work and dedication.